The hotel was so beautiful and the staff was amazing. When we arrived we were led to our room. I reserved a basic room and it was quite nice. By the time we walked back from the room I asked if there might be a closer room to reception because it really was hard for me to walk that far. They found a deluxe room for us that was very close to the front and right by the pool!! AND then he told me they would not charge us any extra! The staff was so helpful and kind. Definitely would go back! The grounds are so expansive i just wish I could have experienced everything there! I would have loved a/c in the reception area, but that's just my spoiled self talking!!