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Staff was tremendously friendly and helpful in taking care of a booking blunder. Penny's Diner makes this hotel stand out from others. Excellent full breakfast included with your stay. They overbooked the hotel and had to split my family into 2 rooms instead of the room we had booked. One of the rooms had not been cleaned, so they had to move part of us to an different room. Hair was in the shower of one of our rooms. They did give us a partial refund for the inconvenience.
Good rate. We arrived in the evening and the manager in charge at the time was agitated and overwhelmed, and proceeded to explain all the reasons our room wasn't ready even though we had booked it in April (e.g. lazy staff, left early and refused to clean rooms, she was the only one there, etc.). She almost told us there wasn't a room available due to overbooking until she saw that we had a guaranteed room (prepaid). She contacted the night staff to clean the "last king room" they had, and we waited for about 20 minutes in the sparse lobby until about 9:50 p.m. until the room was ready. The breakfast voucher at the nearby diner is also now limited to a few items. We used to like this place as an overnight stay on our way to Colorado due to its quiet rooms and good rate, but probably won't stay again as there are several other options in the area.
Breakfast was great There was only a little bit of toilet paper
Just needed a place to crash between denser and Omaha Relatively clean, no smell, great price, nice people Nothing special, nothing nasty. Worked great for the price! Tiles in bottom of shower Some hairs on sheets Dark parking lot on east side, made it scary to be alone with my kids
Clean room. Lack of parking spaces.
The beds were very comfortable. There was not any highway noise due to the hotels location. We have stayed near the highway and it is very noisy. Very dated hotel with a musty, smoky smell to them, although they were non smoking rooms...? If you just need a bed and a quick stay over, it is an okay option.
The breakfast was delicious and the staff was amazing. For being a Hampton and the star rating it was, was severely disappointing. The room had paper thin walls, what looked like an ancient heating/cooling box, the bed was questionably made. The whole atmosphere of the room was very disappointing.
This guest did not leave comments about this hotel.
Many ants in the bedroom and bathroom, far overpriced, bathroom was lacking toiletries as well. Staff was not willing to make it right. Left with a disgusted feeling. Will never stay there again.
Sehr freundliches Personal Das Bett war sehr unbequem. Zimmer musste dringend renoviert werden.
Das schlimmste Hotel, in dem ich je gewohnt habe. Ich bin nicht gestorben, das war gut Das schlimmste Hotel, in dem ich je gewohnt habe. Ich weiß gar nicht, wo ich anfangen soll. So ekelhaft.