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staff was very friendly,food was ok,room was very clean and good for mexico.
Quiet during the week but very busy on weekend with local guests. Many families. The hotel rooms have a mold problem that affected both my husband and my lungs. Nietyher of us have serious lung health issues but if we did this would be a big problem. The ceiling in our bathroom had visible mold. We stayed in two separate rooms, both smelled moldy. Our friends also talked about mold smell in their rooms.The beds are unusually hard and had rubber mattress protectors that were very uncomfortable. Beds need upgrading.
I liked the attention, cause first when i arrived they gave me a room where the a/c was not working ok! but they immediately changed me the room without any problem! I think they should have a little more food variety, but ok!
The hotel was very nosiey, dirty elevators and the food was vengeful. Especially the 'kosher' turkey/bacon. The room had a nice view, and was cleaned well. Typical problems at checkout with extra charges.
We have stay at this hotel at least a dozen times and we will continue to come back. They have great staff and an outstandingcaring general manager.
We stayed here just one night because we were not starting our timeshare until Saturday. We had so much more fun here in one night that the whole week at the time share. Great swim up bar,friendly staff, fun activities and great weather. It is just a great place to stay.
Auf dem Strip in ixtapa Von Außen und das Schild sind renoviert worden. Das Hotel im Inneren wurde seit den 80er-Jahren nicht mehr renoviert. Das Zimmer sah wirklich renovierungsbedürftig aus. Aufzug funktionierte nicht, wenn mehr als 4 Erwachsene darin standen. Man musste extra einen Knopf drücken, damit die Türen sich schlossen. Es fühlte sich etwas wackelig an.
My wife and I stayed here for 5 nights in April '09. It was too pricy for us by my wife works for an airline and we got 50% off. Brand new hotel. Beautiful, oustanding service. Each room has it's own plunge pool. Very private. On a cliff. No swimming beach but they will give you bikes to ride down the hill to a public beach. Otherwise a 5 minute cab ride to Ixtapa or 30 minutes to Zihuatanejo. We stayed just before the swine flu epidemic made news. Of the 59 rooms only about 10 were full when we were there. Had the whole place to ourselves. The economy was really hurting the tourism there. Every night there was a small bucket of Coronas and chips and salsa in the room as a warm up for dinner. Staff would do anything to make your stay the best it could be. Beware you will be charged 10% gratutiy and another 18% taxes on top of the room rate. I assume this is common in Mexico at 5-star hotels. Two very nice negative edge pools on the property as well as a fitness center. We would definit...