Das Personal war freundlich. Das Frühstück war gut, aber es war in der Nähe von einer Eingangstür, so dass es ein wenig zugig war als die Leute raus und reingingen. Tolle Lage und sehr nahe am Lucas Oil Stadium. Wir waren auch sehr dankbar, dass es ein Parkhaus gab. Lärm von Gästen in den Fluren war sehr nervig. Sie ließen die Türen zuschlagen, beim Verlassen der Zimmer. Wir konnten Sie auch hören, als Sie den Flur langliegen. Wir checkten mehr als eine Stunde nach der 3:00 Uhr Check-in Zeit ein, aber wir mussten noch einmal 15 Minuten warten, bis unser Zimmer bereit war.
Location in downtown Indianapolis wa excellent
Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.
The location was great A couple of mornings, coffee in the lobby was left over from the night before
the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.
The staff was great. They helped us plan our night when plans were changed and they gave us amazing advice. One reason I picked this hotel was to enjoy the pool and it was closed for cleaning.
Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!
The air conditioning in my room went all the way down to 50 degrees, which was definitely the highlight of my stay.
We liked the friendly staff from the minute we walked into the lobby- everyone was very helpful! The hotel was within walking distance of everything we wanted to see and do! Fabulous weekend!! We never did get the comfort beds to work but slept ok anyway!
old fashioned, elegant, good breakfasts, very kind and helpful personnel, very good localization dirty windows, windows can not be opened, noisy air conditioning
i enjoyed the hotel thought it to be a little pricey but was right down town beautiful city large rooms great beds free internet parking not connected to hotel slow room service
Great location, right next to Monument Circle and in the midst of restaurants and shopping. Hotel and room were very nice and very clean. Breakfast buffet was excellent (does not necessarily come with every room, but came with our reservation through Booking.com). Pool was nice, but small.
The hotel had a lot of good features if you had kids with you. The staff was great. The only thing we didn't like is the room had a funny smell.
Wish the dinner was later for guests checking in late, but there are many nearby places to eat. Make sure your GPS gets you on the bypass, instead of going through downtown.
I stayed here while attending a local convention. It's a bit of a drive from downtown Indy, but that's the only 'con' about the hotel. It was clean and I found the staff to be VERY friendly and helpful. The breakfast and evening meal are included and were a nice added value.
Stayed at this hotel as most others in area were sold out. (They also sold out that evening by 6pm.) Free 'happy hour' was hot dogs, mac 'n cheese, and chicken tenders, with one choice of draft beer or wine. Hotel was not prepared for a full house - they were sold out of bottled water at their little store, and were out of coffee each of the 3 times we tried to get some in the morning. Although less than 10 years old, the rooms are very dated looking. (Picture a round dial wall thermostat, floral pictures in gold frames, and a recliner in your room.) Beds were pretty comfortable though. Definitely not a hotel for the business guest!
The Drury Inn was our stopping point on our way home to Michigan from a Florida Spring Break trip. Normally, after 12.5 hours of driving, any hotel looks excellent. But this one really is. The front desk attendant had a genuine smile ready as I walked in the lobby. Check-in was fast and efficient. And... I could smell freshly popped popcorn. A favorite. The elevators were swift and efficient (did I mention we were tired?) and the room was clean and fresh. We only enjoyed if for about 30 minutes before we conked out, but it was very nice. This is our second Drury Inn, and they both get high marks.
I've stayed at this hotel several times while visiting my brother. Even though there are many other hotels closer, I always go out of my way to stay here. The hotel is clean, the staff members are friendly , and the included breakfast is plentiful, with a nice variety of food.
Morning and evening food is a VERY nice touch...........
Top notch hotel - super clean everywhere - friendly, helpful staff all the way around from every employee we encountered. Rooms are nice and have room darkening curtains, beds were very comfortable, nice bathroom/shower. Free hot breakfast was excellent and saved us time and money, free dinner consisted of salad, baked potato, macaroni/cheese, hot dogs, chips, etc - nothing fancy but all good. Gave us a card for three free drinks from their bar area for hours between 5:30-7:00 pm each day! Would definitely stay here again and would recommend to anyone I know looking to stay in the Indianapolis area - no complaints!
Hotel was super-convenient with easy freeway access. Room was quiet and very large; beds were a little soft for my preference but pillows were great. Breakfast was incredible -- items were fresh and hot, and much more selection than your typical continental breakfast. Coffee was very good -- a definite plus!
The only complaint is the 2 night minimum booking for special events. .......didn't plan on staying for 2 days.
The staff was very professional and kind. The hotel was clean and new. The breakfast was a substantial buffet for being included in the price. I would recommend this hotel to anyone.