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Clean room and spacious. Quiet every night One morning breakfast was cold. Heaters must have went out without employees knowing it.
Rooms were spacious and comfortable.
I have stayed at Hyatt Places around the nation and it is always pleasant. Rooms are clean and have a nice sized desk. They also always have a sitting area which makes the rooms more spacious and studio like. They have refrigerators but it would be nice to have a microwave.
Die Betten waren komfortabel und die zentrale Klimaanlage war schön, es ist auch eine gute zentrale Lage für Reisen. War nicht sehr benutzerfreundlich. Pool war viel zu seicht, und es gibt wenig Belüftung. Nicht viel zu bieten, um sich im Hotel aufzuhalten. Es ist mehr oder weniger nur für Geschäftsreisende. Nicht unbedingt alles daran setzen, den der Tourist. Das Parken ist nicht kostenlos.
The cost was quite reasonable. Very convenient to Interstate 69. There were several small things that needed maintenance in our room that we reported. The breakfast was just so-so.
Room was clean. Pool was nice for the kids. Beds were terrible! Couldn't sleep because of the plastic covers on the beds. The breakfast was mediocre.
Good location. Easy access off interstate. Clean facility Breakfast mediocre at best.
The mattress was really hard and not comfortable.
The rooms were very clean and the bed was very comfortable too. And the room was a good size. Very comfortable stay over all. Nothing really to complain about. Only an overnight stay, but very comfortable.
Pool and Hot Tub No vent in restroom. Ac/heat Fan would not stay on Room smelled like a smoker ha state there previously Shut breakfast down early.
The location was great. We wanted to be right downtown and we were close to everything we wanted to do. Wanted the pool for the kids and little bistro was great for coffee in the mornings. Downtown is coming along and we are excited for the growth! There was a wrestling tournament and a lot of kids running around & kept knocking on our door & running. Pool was small & being that there were so many kids our kids didn't get to swim much due to the crowds and noisyness too. Chain restaurant attached.
Customer service was horrible!! Had 3 people in my double bedroom only had enough for 2 people asked for extra towels and never got them! Was charger for parking and never had to use them. When I ever asked front desk anything they were never friendly!
It was very nice and clean
This guest did not leave comments about this hotel.
Very convenient to downtown and perfect for the Embassy Theater, which was our destination. Great hotel!!
Nice downtown location, near ball park. Fireworks going off right out side of my window at 10:50 while I was trying to sleep.
Decor and restaurant. Knock on door after midnight on our Anniversary. The reason was ridiculous. It was not something that couldn't wait until we checked out. Ridiculous and unacceptable. I have never heard of front desk staff knocking on guests doors for something stupid.
I loved this hotel from the moment that I was welcomed. The room was more than comfortable and the downtown location was great for exploring. A nice touch was the call from the Hotel Employee at the front desk, calling to see that the roomis was satisfact Nothing to not like.
This guest did not leave comments about this hotel.
The room were very nice and clean, also, the help was very friendly and helpful. I would recommend it and stay there again. The path from the hotel to the parking garage we not handicap friendly and I found only one handicapped parking space and it was occupied.
Pleasant rooms, comfortable beds, refrigerator, ice machines easily available Hair in the shower, outlets were very loose - hard to keep things plugged in (almost all the outlets were that same way), lack of outlets
Clean Room Nothing
Plenty of space in the room, very good parking with wide slots so side doors could be opened without squeezing out, good facilities for working evenings, or just sitting on the couch to read. Good location convenient to restaurants, Interstate and shopping for incidentals. Daily room makeup was erratic but they got the essentials (towels, etc.) right. Lavatory sink stopped didn't open fully so the basin filled up while washing and shaving.
Good location for Vera Bradley Outlet Sale. Spacious room.
Room had a full kitchen with basic kitchen supplies (plates, cups, pans, etc) and a fireplace! New carpets, furniture, bedding.
It was a great well cleaned and nice facility
Nothing. This was the only time I have ever had concerns for my family's safety, and by far, was our worst hotel experience ever. There were large groups of people who stayed in the room above us who were very loud, stomped up and down the stairs, yelling profanity loudly outside our room, and were otherwise very disruptive at all hours of the morning. Around midnight, after their carrying on had been going on for three hours, I called the front desk. The person on duty asked them to leave, which caused a loud and contentious confrontation. They continued to be loud, and the employee came back at 2 am, at which time I believe the police were called. The police came between 2-3 am, and there was continued yelling and confrontation. Between 3-4am, another person showed up, looking for the groups who had been escorted out earlier. Had I not had two sleeping children, we would've packed up and left. The next morning, as I was loading the car to leave, there was a small baggie of what appeared to be drugs on the ground in the parking lot. I am now attempting to get answers for how this is allowed to happen. Do not stay at this hotel, and do not book hotels through any other process than the hotel itself. No one seems willing to assume responsibility for this mess. The hotel contends that this is an issue with the third party search engine and booking service. The search engine claims no responsibility since they are not directly involved with the maintainence of the facilities. This quickly becomes a difficult deniability scheme, resulting in time-consuming back and forth to resolve the issue.
Best beds around Room not exactly as I wanted
The office employees were always welcoming and helpful. The breakfast was very well stocked and the food was good. My room was clean and everything I needed except dish soap was in the kitchen area. I especially appreciated having the automatic ice maker in the refrigerator so I didn't have to trek to an ice machine.
Free Dinner and Free breakfast, Very clean spacious rooms, Not your regular hotel feel. Very nice stay
At the last minute you were able to take in my pets At a great rate.... Thx again Close to don ayers dealership were I bought a car... Great breakfast ., nice pool & hot tub....
Helpful staff Cold floors stepping onto in bath area doors not licking well entrance 2 ways
Leaving it behind Zombies in the parking lot