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All inclusive was very selective in produce and time of day served. The staff were slow and unwilling to serve anything other than the cheapest drinks and food. For example my daughter wanted fanta, sometimes they poured her a glass from their chilled bottle direct from the fridge other times they sent her to the empty fanta machine outside. Depends on the staff, some are downright rude and have no respect for women at all. They try to pressure you into meeting up with them for a coffee and no doubt a British passport! If you speak French, bonus. If you speak Arabic then excellent you will hear everything they say behind your back. I speak both languages much to their horror believe me.
Simply I haven't seen any positive thing to mention here, all what I have is only negative, I hope one day they will understand that tourist should be treated better. - Staff are very rough and un professional - Beach towels are always dirty - service sucks - room service are always delayed and they don't change the bedsheets even they are dirty. - checking in takes forever, I was there at 14:15 and been told to wait until 15:00 in reception, however at 15:00 room was still not available - after checked in room was dirty and not equipped for a family, and to bring towels and cups and shower sets took at least extra hour - reception staff are not helpful when you ask for service - parking sucks and you have to walk all the way from ground floor and walk between entered and exit cars as there is no way from parking till reception except through drive way - over priced with such extra poor service. Don't recommend at all.
The hotel arhitecture is very nice and suitable for this resort. It has a beautiful garden and a lot of space in free air.
Two wonderfull golf courses are at working distance from the hotel and the Spa offer nice and beautifull facilities at very competitive prices compare to Europe. The external Arabic design of the hotel is interesting. In the bar even if the choice is good only expensive bottles are available. Very poor Wi-Fi and internet facilities
everything net is so expensive
I especially liked the location from the vastness of the hotel grounds. There was always a quiet place to hide away in the shade. All hotel were extremely helpful and full of smiles and I prefer this hotel ovet the Abou Sofiane.
There was no mini-bar and internet service at room. There was no double bed, just twin beds put side-by-side. The landscape at room wasn't attractive.
very quiet at beginning of january but excellent to relax. Excellent food. entertainment could have been better.