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My husband and I just returned fron a week vacation at the saint james club celebrating our 46 anniversarity . We had a great time . I must admit when we first saw our beach front room we were not impressed . The building block 600 looked old and the furniture was not impressive . But once we settled down from there we had a great time . Thanks for all the prior reviews and feedback prior to our trips. The food was plenty but not upscale . The restaurants were all in good shape and try Le Jordan it was worth the extra charge . Book your restaurant reservation early 3days in advance to get in . Our preferred was the MogGan pier . Take the catamaran excursion book from the hotel not the one offered on the beach from joys big difference. If you need transportation from the airport the saint Lucia shuttle is the best . If you want to experience truly blue Carribean water try Rodney bay the water was great. In total the value for this vacation was incredibly cheep compared to other vacations we took . Go for it
Most of the rooms are on the side of a steep hill. We had to climb 51 steps and several steep ramps to get to our room. They said they would take us to the room in a golf cart but we had to wait 15-20 minutes each time for the cart - everyone wants to use them. In addition the hotel is in the city. The hotel's neighbors had a dog that frequently barked early in the am or at night when trying to go to sleep. Room is an average hotel room - nothing to get excited about. The only good things I have to mention are the food and good natured employees. All were kind and most gave excellent service.
Great resort , As repeat guests, my husband and me were welcomed with an amazing bouquet of flowers, a bottle of local dark rum and a bottle red wine in our room. It had been our third visit to this lovely resort. The staff are friendly and very helpful. They always made sure our vacation was enjoyable. We have eaten at each restaurant on the resort, my husband likes the Plum Tree restaurant for his aftrenoon snacks. I like the Morgan Pier restaurant for its seafood menu. Breakfast at this resort is something to look forward to; there is a wide variety of Caribbean food together with American and Continental. Tea and coffee are available all day! Lots of activities to do on resort and carefully planned tours with Guest Services. This resort is located on one of the best beaches on the island. It is close to the capital city Castries and the George Charles Airport.
I just returned from a somewhat good vacation in St Lucia – staying at St James Club Morgan Bay. Highlights/lowlights below: 1) The towel service had inconsistent hours and at one point during the lunch hours ran out of towels completely. Never happened to me before at a resort … 2) The rooms are in dire need of a refresh/update. 3) Although the staff were the best part of the resort (in my opinion), we had two fairly significant bad experiences with a) a woman named Vanilla who worked in the after-hours lounge area and b) the older assistant in the shop. Both need a lesson in dealing with customers – firing would be kinder (again in my opinion). 4) When I told the resort that I wanted a card for someone in charge to discuss one of the bad experiences I had, no one asked what, how, why, etc. … very strange. 5) Whenever we tried to make reservations at one of the special restaurants, the location of where to make those reservations changed and/or the choices had inconsistent dates/hours (or were closed). Overall I would recommend this resort for the value, but I am not quite sure I would return. Still considering …
The food was horrible. The drinks were subpar. The pools were filthy and green. We went without towels for 2 days and had to reuse dirty towels for an additional day. While the general hotel staff was nice to us the front desk personnel were extremely rude. In all reconsider your selection of this hotel if you are looking for a relaxing getaway.
Love the large lobby area as well as courtyard view of the pool. Breakfast included. Comfy bed. Housekeeping does a poor cleaning job. WIFI is terrible and couldn't get any work done and had to spend hours in the lobby to get decent reception. Mold on my pillow. Room was paid for two, but because the young lady didn't see my dad as much on the premises she told my dad he couldnt have breakfast and later changed her mind after I told her my reservations were for two people. My dad later declined eating any food.
We were at Cap Maison for a wedding, which was amazing. Although very loud music was coming from a suite near the ceremony and was disruptive. Someone was looking for where it was coming AFTER the ceremony began. The view, of course, is breathtaking! The accomodations were more than we imagined they would be, spacious, clean, private and quite luxurious. The food was good, the staff was almost invisible, but very helpful and friendly if you needed anything. We did ask if breakfast was included and were told that they would get back to us, which they didn't, so we did not go for breakfast. We actually shopped and cooked breakfast in our suite and ate on our patio which was very enjoyable also. They said they would offer a complimentary massage for us for this miscommunication, but 'couldn't find us' on our last day. However, no message on phone, or note under the door was left for us and we pretty much spent the day at the beach and pool. So how sincere that was, I am not sure. Overall, excellent place.
The restaurant and view Very little action
Our visit was extra ordinary. The design of the buildings and rooms was very comfortable and exotic. The staff was very friendly and helpful. The food was exceptional. And the location on a bluff over looking the Carribean Sea was magical. Our daughter's wedding was held here as well, and the ceremony, dinner, and reception were were as good as it gets. This resort visit was wonderful and very enjoyable.