Property dated....needs a facelift
This was a overnight stop over to catch an early morning flight out of EWR. Got picked up by their courtesy van at EWR and the staff was helpful and polite. Courtesy van took us to EWR was timely. nothing
Staff were terrific, breakfast great, airport shuttle extremely helpful. We checked in very late. When we finally got into our room (the keys worked only every 8th time or so) we were bowled over by an intense chemical smell. We tried to find an air freshener but couldn't. Called the front desk, housekeeping came. Turns out they spray some kind of God awful disinfectant before guests arrive. This is dangerous. I asked for a different room, but there was none. We were given a fan, which helped a little, but there's no fresh air coming in from anywhere. I had a headache the entire time we were there. I've always loved Hampton Inn but this is unacceptable.
Crowded breKfast. Ran out of food
The shuttle from the airport was convenient. The staff friendly. The rooms clean and nice. I got in very late and tried to sleep a bit later the next morning, but noise started at 720am and continued. I could hear everything from the room above and on either side. Surprisingly noisy. The next night I slept fine but left by 430am.
Convenient to airport; shuttle service; friendly, helpful staff. Has a kind of run down, grimy look. Hall carpets were wrinkled and dirty looking, elevator was dirty, room looked like only essential areas like the bathroom were really cleaned. Limited food options - I ordered Chinese delivered and it was the worst Chinese food I'd ever had. The only other choice would have been pizza/pasta, neither of which I eat.
Extremely helpful staff, from the shuttle drivers to the front desk to housekeeping. Very clean and comfortable.
Bathrooms and included breakfast were great! Mattresses were squeaky and carpet needed cleaning
Everyone was incredibly nice! Best Hampton Inn staff I've ever seen. Depesha is AWESOME!!!!
Very friendly staff and shuttle staff
wir sind spaet angekommen und haben in dem hotel nur wenige stunden verbracht. die mitarbeiter waren ausserordentlich freundlich und hilfsbereit. die ambiance entspricht der flughafenlage.
Die Ruhe, das Essen und die zuvorkommende Behandlung durch das Personal. Der Shuttleservice zum Airport, bzw. zum Bahnhof war perfekt. Sauberkeit, vor allem im Badezimmer: Lange blonde Haare auf der Toilette, stark beschädigte und teilweise schlecht reparierte Tür zum Badezimmer und über der Tür undefinierbare Tropfen irgendeiner braunen Flüssigkeit. Keinen Zahnputzbecher und die Kaffeebecher hatten innen noch Kaffeereste vom vorherigen Gast.
We enjoyed the comfort of our room and appreciated the 24/7 gym & swimming pool. Also, having a courtesy shuttel is much appreciated. We wished we could have ordered food after 23h00 and that some movies (even old releases) were available without paying extra fees.
Quietness and the courtesy shattle to and from the airport Yes, I don't take coffee but that is the only drink provided by the hotel and the brakefast there is too expensive.
Hotel is alright. Gym is good and has equipment for about 7 people at the same time. The wee shop where you can buy food is open 24/7 and has good food in it.Free Internet is fast.Shuttle Bus drivers are friendly.Is worth its money if you book online and don't pay more than 100 bux. People at the reception are not really friendly - as mentioned before by other travelers. Though they are helpful.
We found our room to be very comfortable and clean. The price was definitely reasonable. The hotel's facilities are excellent. Front desk personnel were very friendly and helpful.
The ease of access from EWR airport. the people are not friendly. they do not welcome you as a customer.
Clean and silent rooms and wireless free internet are very useful for travel in business Carefull with hidden costs for things that in other regular hotels are included. Breakfast: low quality and room not very clean
Reliable airport shuttle. Good restaurant. Couldn't work the coffee-maker.
Super Hotel gleich neben der Jersey Garden Outlet Mall gelegen. Grosse und zweckmässig ausgestattete Zimmer. Ist zu empfehlen wenn man von Newark Airport aus fliegt. Frühstück nur aus Plastikgeschirr und nur kleine Auswahl
Sehr gute Lage fuers Shoppen im Jersey Gardens Outlet; saubere Zimmer; fuer amerikanische Verhaeltnisse gutes Fruehstuecksbuffet: sauberer Indoorpool,; gratis Parkplatz und Internetzugang keine Umkleidekabinen im Poolbereich; kein Kuehlschrank im Zimmer
Zimmer sauber und auch ein schönes Badezimmer.Alle 30 minuten kostenloser Bustranfer. Klimaanlage zu laut.
Das Hotel wusste nichts von meiner Buchung
Besonders gut gefallen hat uns die gute Lage - direkt am Newark Airport (trotzdem keine gravierende Lärmbelästigung) und direkt gegenüber von "Jersey Gardens" - neben Woodbury eines der besten Outlets um New York. Wir haben dort 2 Nächte geschlafen (und geshoppt) bevor wir nach Manhattan umgezogen sind. Die Zimmer sind verhältnismäßig sehr groß und Frühstück ist auch - für amerikanische Verhältnisse - in Ordnung. Für mich definitiv ein 3Sterne Hotel - lassen Sie sich nicht von den zwei Sternen abschrecken!
Sauber. Freundliches Personal
Sehr nettes Personal .
I liked the fact the hotel was close to a Mall and provided a shuttle and had a swimming pool with breakfast included. The shuttle was terrible - supposed to run every 15 minutes but what they don't tell you is that one of the shuttles is reserved for airline employees of United and American and essentially, there is a shuttle every 30 minutes that is not supposed to stop at the terminals but it does it anyway. One of the drivers was supposed to pick me up from the nearby Mall and decided not to because he was running late, so I ended up running late for my flight and had to change it. Be very careful with these shuttles - they are quite unreliable.