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The staff were great, the rooms were very clean and we'll kept, all in historic downtown dubuque. A very enjoyable experience even though it was bussiness.
Phone app or I made a mistake and two nights not one were booked. Hotel was great but Kayak only refunded me $118.00 instead of the full $154.00. Blamed it on the hotel charging more for first night, even though app shows $154.00 for both nights. Could not find phone number on app to call immediately when I saw a confirmation of 2 nights . Got number from hotel who where great to deal with. Calling direct to hotels next time. customer service on Kayak app was horrible