I was on a business trip so the downtown location worked out well for me. No
not very friendly
location was good, room was clean breakfast, as always at an Embassy, was excellent, especially great for kids. Valet parking at a very high (for the market price) was the only parking option. Room was warm and musty, didn't cool well.
Like most Embassy Suites, a very nice property, suites with plenty of room, great beds and bedding. Very disappointed in a $10 daily charge for Wi-fi - even for Hilton Honors members (except the two highest levels). Considering other quality downtown Des Moines hotels priced similarly, but with free Wi-fi access, this is typically a difference-maker for us. Also annoying, if you miss the complimentary breakfast (finishes at 9 AM), you are charged $3 per cup of coffee -- again, unlike other similarly priced downtown Des Moines hotels. Not a deal-breaker, but still seems kind of ridiculous.
Great view, lovely space. Cost: clearly had upped their rates because the bar exam was being offered in their building.
The location - on the river (I love water), our room had a view of the river and the distance between the hotel and Nolan Plaza - our day destination - only three blocks from each other - also hotel was easy to find
Complimentary drinks, snacks and great breakfast!
Greater location, rooms, and friendly staff. The hotel bar and staff leave a lot to be desired!
I keep staying here and it's like my home base in Des Moines
Friendly helpful staff ready to provide assistance and guidance. Found the location in close proximity to the the airport and interstate. Dining was not the best in the vicinity of the hotel (not the hotels fault) but found the hotel's restaurant especially the breakfast to be exceptional. The breakfast wait staff were among the best I've experienced at a hotel restaurant. The suites could use an upgrade/redecoration.
Close to Downtown Des Moines and the interstate. The staff was very nice and helpful. The breakfast buffet was pretty good, and everything was very clean. Our room had a great view of downtown. The room was sweltering hot the whole time (85 degrees). The staff said you could open the window, but it seemed to be locked shut with no way to open it. Thankfully one of the staff was kind enough to give us the box fan from the front desk.
The beds were super comfortable! The bathroom was tiny and the room was very noisy. We stayed on the 3rd floor and had a steady stream of noise from the elevators and traffic on 235.
Comfortable beds. Nice assortment on breakfast bar. The hot foods weren't as hot as they should be. Didn't see yogurt or much fruit to choose from.
Todo fue muy bueno. La Atencion del personal fueron muy ate tons en especial la del area del de saying muy cordial.
Staff was helpful and very friendly. Cleaning staff did an excellent job. My Window was cracked and had duct tape covering it. Metal mouse trap under table in breakfast room. Gross! Outer buildings falling apart.
Friendly staff, right off the highway and not too far from a nice pool hall. Shower head was terrible, sink's drain was busted. It's a no smoking hotel.