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The manger who was there during the day on the 16th was incredibly helpful, friendly and a sincere lady. She really made me come away with a very good impression of the hotel
Helpful staff Location. Very far out of town with extremely poor transport links to city centre. This was not the impression I got from website!
just sleep and eat poor manu at breakfast
proximity to interstate poor choice of breakfast; room windows could not be opened
It was very nice to have a complimentary breakfast included in the price
The comfot and decor of my room. Close proximity to Boston. No transportation after 8:00 PM, although they advertised shuttle service until 9:00 PM
The clever combination of the restaurant.Breakfast part and lunch/dining part. Close to other shops etc. The sound of the elevator.Sounded like it needed maintenance.
The pool!!! And the staff is very nice!!
convience Very limited kitchen utensils and dishes, No paper towels or any thing to clean up after cooking. One thing of dish powder, but if you use a dish, you must wait for dishwasher to finish to make side dish. This is cheap. I could have stayed at a marriot residence in almost same price with lots of everything
It was my first stay at an Extended Stay. I liked the room layout, furniture, and the extended stay kitchen. I would look to stay again. The breakfast was disappointing. It could be a little more robust. Hot food is not necessary, but dry cereal and, maybe, toast and fruit would be nice. The packaged products were poor quality.
Very clean, modern and the staff was so helpful and sweet. Not a thing.
the staff were both kind and helpful
It was very different from the standard hotel looks, in that they are very colorful and the organization of the space and room is very unique. Definitely nice to see a hotel that is not the standard fare, especially outside of a major city. The king sized bed was pillow top and felt amazing. They had so many pillows on the bed that we had to move some off to a lounge chair. They gave out (free) bags of ice downstairs in the snack bar area instead of having an ice dispenser on each floor, which was another oddity, but we were ok with that. No complimentary breakfast, but there was an area where they served food if you wanted to order it for 24hrs. They have shampoo and body soap dispensers that are attached to the wall under the shower head. First time we saw that, and not sure if we liked it or not because it can be opened by guests and refilled, but it was better if you use a lot of shampoo and conditioner. They use Bliss products which was nice. Room was very well lit, with two separate overhead reading lights at the bed. Indoor pool was nice since it closed at 11pm. The water was a good temp but theres lots of chlorine in that water though. Overall a clean and neat experience at this hotel. I'd recommend it. Water pressure in the shower could be better. It didn't feel strong enough to wash away all the soap. Hard to get out of the parking lot of the hotel into the main road, as the stop light took about 8 minutes to change to green. Not sure if this may be a city street light issue, but they should probably have a better exit onto a main road. Bathroom could be a bit bigger as the fridge was underneath the bathroom sink.
I had an extremely pleasant stay, and would absolutely recommend this hotel to anyone who is looking for an affordable option right outside of Boston that has exceptional customer service. I stayed here on a visit from FL to see my family, and wanted to enjoy the serene environment of Lexington as an escape from the city. Everything was flawless with our stay.
The building is a leed gold, which means green energy efficient building with great indoor air quality. The hotel staff was very professional and helpful. I would love to stay there again. The pool water was full of salt and chlorine.
The bar area, food was good, drinks we're good. The contemporary look was nice, overall great experience. The pool area was very small and extremely hot.
From the time I walked through the door, I was the most important person standing in front of the agent. They made me feel like I had stayed there before. They made sure at everthing was taken care of. None