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We loved our room! It's had such a unique and attractive character to it. The staff are very friendly and we felt welcome being there. The location is ideal and we were right in the center of town and able to easily walk to restaurants and stores. We would definitely go back and are looking forward to spending a longer time there early next year. The stairs to our room were challenging and fortunately we are both quite fit. physically. they made relaxing in the bed even more special at the end of the day. The outlets in the room were well-worn and we noticed things plugged in would fall out if not propped in place.
Beautiful historic property right in the heart of essential Nantucket. Super convenient location, helpful staff (one even ran to her car to get a personal umbrella to loan me during a rain storm), cozy room (remember: this is an old/historic building, hence smallish rooms), awesome four poster bed with comfy bed & linens. Great Fresh brand bath products. Truly wonderful restaurant & coffee shops in the courtyard. Would absolutely stay again. This level property should really have robes, luggage stand, note pad/pen, in-room bottled water or coffee/tea, and updated shower heads -but these are minor issues.
Beautiful building, staff was great, central location. Digging deep - shower was a bit small but hot water wroth good pressure. Can't really complain!
This is one of my favorite destinations ever. The charm of this island is unimaginable. We arrived early morning, and went straight from the airport to the Roberts Collection. I had booked a room in the newly renovated Manor house. It was everything that we could have ever asked for. The courtyard, is idyllic with its blooming hydrangeas and casual seating. Perfect to lounge while having an easy going breakfast. The rooms are clean with simple, but elegant interiors. Staff is very friendly, and everything is super clean. We will definitely return again... Hopefully sooner than later....
Great location, comfortable beds, good breakfast, very friendly staff. It's an easy walk to anything downtown including the steamship authority. We didn't bring a car with us and I didn't feel like we needed one at all. Walls are thin so you can hear other guests from your room. There are no refrigerators in the rooms so you'll need to ask for ice if you want to keep anything cold.
location room size was beyond small
Good location in town. Easy walk to restaurants etc.
Due to severe weather all ferry service to the Island of Nantucket was cancelled Thursday through Sunday. This made travel to the Island impossible. Essentially mother nature cancelled our vacation. After 2 phone calls with messages left inquiring about a credit or refund from the Inn we still have not heard back. Customer service is very poor. We are extremely disappointed that the manager has not made any attempt to contact us. Would not recommend this company to anyone and would not choose to stay with them again at this point.