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The bed was comfortable and the hotel was quiet. The room was fairly basic with decor that looked a bit tired. Very average.
The breakfast was pretty good. The rooms are too small and the bathroom is especially small. In the foyer, the smell is awful. It smells like a wet dog or onions. Had to hold my nose each time I walked through.
I was easy to find, the staff was friendly. The rooms are dirty. You can tell the vacuum does not get to the edges of the room, it has a ring dust all around the carpets edge. The furniture was the same way it was only dusted lightly. The doors to the room and bathroom had chocolate fingerprints from whoever stayed there before maybe. The sheets were clean but the bed is very uncomfortable. They have spring mattresses with a mattress cover on it. I always take cleaner with me because of my grandson, and glad I took some with me this time since I had to clean up a bit before we actually used the bathroom and touched the doors. The dustiness of the room was not much I could do since all the rooms were booked and the other places were as well since it was the Alien Festival we went to attend.
Wonderful room, very comfortable bed and pillows, quiet and clean. Breakfast in the morning was awesome, definitely nothing like a typical hotel/motel breakfast. I am now a very big fan of Hampton Inns and would recommend them highly.
Did not like the comforter blanket/quilt. Loud ac
Clean Would not give me a receipt when I checked out due to 3rd party booking.
I stayed this hotel before few years and now it seems they are not worried about there guest
This is a very nice Hampton Inn. It was recently renovated (in fact the third floor is still under construction) but despite a few workers around it was very quiet...mainly finishing work. Staff is friendly, pool is great, Roswell isn't that big so anywhere you stay is convenient. Very kid friendly, would definitely stay again.
Room was very large No water pressure in shower or sink. Was on the 2nd floor and whoever was above us on 3, was really noisy. Banged and slammed up and down on the floor all night. Since we were only staying one night, I didn't complain. Otherwise its a nice hotel.
Cleaning the duvet every day. Coffee in lobby. Overall cleanliness. no
There was nothing fancy about this room or hotel, but it was clean and near our son's school which is why we chose it. The staff was very friendly, and when we asked for an extra pillow and blanket they brought it right away. We would stay there again.
Our stay started out good until just a few minutes after settling into our room. The hotel is new and apparently still under construction ( which isn't mentioned anywhere ). For several hours the first day and then again the second we had to deal with constant pounding directly on our walls and the roof of the building. Secure doors were left open for workers. Customer service was very poor especially when dealing with this issue as the manager seemed to take it personal and formed an attitude even at one point refusing to discuss the issue in an approriate manner. The 100% money back guarantee isn't attained without much argument and grief. The pool area was built with quite possibly the most slippery tile they could find. We watched countless people who were walking very carefully slip on the tiles repeatedly. The water pressue for the showers is very poor and the toilet lacked enough water in the tank even to flush liquids down with just one flush. The location is too far away ...
nice hotel with friendly service. too many flies (in the hot tub and in the dining area).
Clean and quiet. Entry and exit for parking is poor. Hotel needs entryway on a side sreet.
Cleanliness of the hotel and how they embraced alien culture of roswell .