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- Der gesamte Service ist großartig. - Es ist ein neues Hotel, und daher ist alles in perfektem Zusatnd. - Das Spa ist fantastisch. - Das Essen ist großartig, aber begrenzte Auswahl. - Suberkeit des Hotels ist ausgezeichnet - Das Personal kümmert sich exzellent - Der Strand ist sehr steinig. - begrenzte Grünflächen - All Inclusive System mit begrenzten Essensoptionen.
Pool and beach and staff there and all restaurant staff and food amazing!!!! I emailed manager about a cost issue and never got a response and ceiling fan in room didn't work and showed head was clogged so only half the water holes worked so no water pressure
The location is right on the beach and provides great views and ambiance. The hotel feels squished in between other hotels and buildings. The surrounding area is not pleasant to walk around, except for the beach. The hotel feels clean but then things will start to fail, like the toilet didn't work and lights didn't work in our room. The language barrier is obviously difficult to overcome when you need repairs like this, but I felt like the maintenance staff was irresponsible and would just disappear if they didn't know how to fix the problem. By far the most disappointing thing was the food. For an all inclusive, the food was intolerable. We only at the buffet and then the Mexican restaraunt and found both to be some of the worst food we have ever had. We paid more than we should for a last minute NYE trip but I feel totally ripped off.
Attended the wedding of my best friend with no date, at this VERY romantic resort and had a GREAT time! Not a place to meet singles as it's mostly couples but there are so many things to do that the time simply flew by (but didn't feel like it at the same time)! The staff was INCREDIBLE!
I loved the room in the preferred with jacuzzi on the balcony. And the preferred bar. Most of the staff was nice, some others were nicer if you tipped. Pools and view were top notch. Other all inclusive resorts I've been at included some free excursions this one had none and not many daily activities to choose from. The options on food was limited on options and time. Only loved one restaurant, Bordeaux. Dress code requirements were a bit restrictive, should have more options for lenient dress. DON'T BUY LIQUOR ON THE CITY TOUR! COMPLETE RIP OFF!
The service was top notch. Facilities outstanding. Food was good. I have nothing negative about this place. They took care of me from the moment I arrived until I checked out.