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Very clean, nice room, great location Fire alarm went off, girls soccer team staying near us was very loud and rude, yelling in hallway past quiet hours, the door to our room did not close all the way.
Rooms were nice and clean. I was on club level and the ice machine and people walking around were very loud. Did not feel private. Guy at the desk was very non customer service oriented. As I found with most people at that desk. Valet guy was very nice. Pay decent money you expect a little more courtesy. I do not expect to stay there again.
Good location downtown, nice staff. Pool was under construction for renovations, and we had really been eagerly awaiting this part of the trip with two little kids. No continental breakfast - only their restaurant with overpriced and far underperforming food.
I really enjoyed the food and cocktails while watching football. There was a server by the name Anca who took great care of me. The rooms where very clean and it's walking distance to everything. Parking stinks
Loved being close to everything, but by far the staff at the desk, valet, and housekeeping was above and beyond super nice... I just wished I could have turned the heat down more than to 65, without turning it off. it was very hot in the room..
I would like to recognize Dimple Patel and Natalia for their exceptional service. Each encounter was so pleasant, welcoming and engaging. I travel often for work and never have I encountered such exceptional service on a consistent basis. Dimple and Natalia are what made my stay at the Hilton Garden Inn Portsmouth Downtown enjoyable, not the hotel amenities nor the look of the hotel.
Very clean and a great location Valet parking was the only option
Very clean and modern, friendly staff and accessable to dowtntown
Temporarily parked by entrance (20 minutes) while we got our room and unpacked. Valets were pleasant and professional. Hotel location was excellent and Portsmouth is very walkable. At this price, we expected a complimentary breakfast. Expensive valet only parking. We found our own parking nearby for free.
I thought our room smelled and felt a bit musty.
Unable to stay here because they had no confirmed reservation
Location was fantastic....right in the heart of Portsmouth. Nothing
Overall nice place No bath tub!
Great staff, great room accommodations, good location with easy access to major highways, downtown, and beach. We would stay here again on our next trip to Portsmouth. A great value for the price and a knowledgeable staff. Nothing.
The manager Steven went well above and beyond the service of any other hotel experience I've had and I travel quite frequently for work. I will certainly be back again. The breakfast is a great bonus!
The Port Inn in Portsmouth, NH is a well kept, clean place to stay. Convenient to the highway and to downtown Portsmouth with a very welcoming and friendly staff.
We really liked the hotel. It was a convenient location, right off 95 on our way home from Maine. Clean, comfortable, and the staff was very friendly. There was only ONE thing that bothered me and had we stayed more than one night would have driven me absolutely crazy: the floor above us. Our room was located on the bottem level of the hotel, room 125. The room directly above us has the creakiest floors which left me wide awake listening to the people above getting ready in the morning. Not a problem if they got up later or I was a deep sleeper, but the floor boards started their symphony at 5:30 am, far too early for my vacation.
Close to downtown Portsmouth Did not include breakfast
The staff and food Room was not clean-trash under night stand, hair on Shower wall, large cob webs in corner of room. In dire need of upgrade-stained lampshade and carpets, furniture ripped and worn.
Friendly front desk. Clean and warm lobby, decorated nicely. The beds are uncomfortable and there was a party going down next door.... Started at 10pm loud music and ? Wrestling. Very loud, called downstairs but didn't help it continued. Thankfully the fan in the room drowned out the noise a bit.
Clean and convenient hotel to I-95 with a very pleasant staff . Very nice breakfast included . Chair in room needed reupholstered Tub very slow to drain.
Friendly staff, nice facilities, great price!
was not as clean as it could have been
It was very clean. Coffee ran out when I came downstairs.
Low Rates Awesome Friendly Service Comfortable Room
Beds were comfy
friendly staff comfortable bed difficulty regulating room temperature lack of warm blanket paltry selection of food items available for continental breakfast
Staff was very attentive and friendly. Debris on floor. Mold on shower curtain. No drain plug for tub. Horrible pillows and breakfast
We were staying in Portsmouth overnight with some friends. Great value for the price. Clean rooms & bathroom, comgortable bed. A little dated, but again, a good value for the money.
Close to everything. Including the best liquor store in NH across the street. Air was nice and cold. Coffee was good too in the am. Wish the bed was was a queen.
Front desk staff very helpful with local info. Breakfast is fairly basic
The people next door had the TV on loud all night - called front desk - they said they called the room but couldn't get hold of anyone. Moved us at 2:30 AM to another room - but next to air conditioning noise - then to another room where the traffic kept us awake all night. We were travelling from Halifax, NS to PA - driving all day and was to drive all day the next day - wasn't impressed with not getting any sleep. We usually stayed here with no complaints - too bad this happened at this time. Will look for another place next time.
The facility was quite nice! All updates amenities including granite countertops in the bathrooms. Breakfast was a nice continental breakfast, and there were warm cookies when we checked inn. Very clean, and surprisingly quiet for being next to the highway. Free wifi and parking, and very close to downtown. We only Piaf $59 and we felt it was an extremely good deal. The only con is I wish it was pet friendly.
Clean night clerk was very helpful in suggesting places to eat
This guest did not leave comments about this hotel.
price, free breakfast, friendly staff, pool Beds were too soft, no support. Had issues connecting to wifi - devices could see and connect, but the authentication would not come up, so we could not connect out
I could not access the Wi-Fi.
Clean, I was able to check in a little early. The bed was very comfortable in our room. Sink was not in bathroom. But not a big issue at all.
This guest did not leave comments about this hotel.
Staff was friendly checkin was easy . The room needed one more chair .
Hot tub!!! Bathroom was pretty small and the sink is outside of the bathroom. Husband said the bed hurt his back but I slept fine
The price was competitive, and the location was convenient. Also, the hotel was quiet. The hotel room cleanliness could improve, as well as some in-room updates.
the friendly staff and the cleanliness the hotel was great! my kids and I love it!
Room very clean. Staff very friendly Toaster didn't work breakfast only fair Also TV was very slow to change channels
The staff went out of their way to make sure we were comfortable and had everything we needed. The room smelled like cigarette smoke. Otherwise, the place was great.
staff outstanding beds too soft