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Comfort of beds, nice pool Staff was friendly for the most part but I didn't get that family oriented feeling like I've had in other hotels in Jamaica. Doors in rooms were dirty, door to balcony would not shut properly and locked from the outside - staff had to come in and change the door knobs as they were put on the wrong way, mirror in bathroom was put on wall in an odd place - hard to look in mirror, poor lighting in room when you are trying to get ready, breakfast meal is not worth the money of $11 daily. There were not many food options and they give you very little food. Seemed like the food staff people in the morning serving the food were always in a bad mood. The ladies walking around in the restaurant were very nice and friendly. Had dinner there twice and was definitely NOT impressed! We were only given one room key which is a pain if you are sharing a room with more that one person. The beach is tiny and very hard to find any shade - too hard to shield from the sun. A taxi guy sitting in the hotel lobby tried to charge us more than double the fare to go down the road! Over all Traveller's is an OK place to stay but I won't be back.
Good beach location, not far from good restaurants and town of Negril. Staff was very good. Loud most times, loud music, loud people in halls, Wish rooms had sliding windows. Had to use ear plugs to sleep at night. Bed uncomfortable
This is one of the best resorts I've ever been in. The food was delicious, the alcohol was yummy & unlimited, the staff was great & very friendly, and the experiences unforgettable. This is a great resort for couples. My husband and I celebrated our birthdays and honeymoon. The staff made all of these occasions unforgettable. We especially liked the free tennis lessons, snorkeling, catamaran ride, piano bar, beach party and day and night events (music bands, bonfire, mixology class, couple massage class, etc). The only major issue we had was with the plumbing in our room, especially with the toilet, but it was fixed immediately.
Just returned from a visit 4/1-4/6/17 and were thoroughly impressed with the resort. Food was way better than other resorts, and the grounds are spread out enough that it never felt crowded. Always was able to find a beach chair in the shade, even when we got to the beach at 11 am. Always found a seat at one of the bars, hardly waited for drinks. Staff is friendly and helpful. Had the atrium suite and didn't miss the tv at all. Beach is raked every night and the grounds are meticulously kept. Already planning to go back! Food at the cabana and sea grape took a little long to get. I can't even believe I'm complaining about this.
I WENT LAST SUMMER IT WAS OK STAFF WAS WONDERFUL FOOD WAS OK ROOMS WAS OK IM A FAMILY OF 4 AND THE BED WAS TO SMALL FOR ME AND MY HUSBAND THIS YEAR WE WENT TO BEACHES IN TURKS AND CAICOUS OMG IT WAS SO GREAT OUT OF ALL THE PLACES I BEEN TURKS BEACHES IS THE THE BEST 100% IM BEGGING MY HUSBAND TO TAKE ME NEXT SUMMER IT IS AWSOME AWSOME THEY HAVE FOOD TO CHOOSE FROM 16 RESTURANTS CANT WAIT TO GO I LOVE BEACHES IN TURKS...
No warning about severe jellyfish problem ( many sting one severe). Don't get injured Nurse is a cold fish,, you basically get no medical service,but you will get a bill. I was injured on one of the hotels watersport sponsored activities and I was told by two mgs. that I signed a waiver. Thanks a lot. Management argumentative with no compassion.
The Beaches in Negril was better than expected. I read all the reviews about run down facilities and rude staff but encountered neither. The resort was beautiful. The grounds were kept in great shape and were well maintained. The staff was very friendly and couldn't do more for you. Our party consisted of myself, my wife and two children ages 6 and 3 with my inlaws coming the day after us. The six of us found plenty to do or not do depending on your mood. The pools and beaches were great, always an abundance of towels despite what I read in other reviews. The water slide was my 6 yr olds favorite and there is a 48' min height requirement (which is on the website I might add). The water sports staff was extremely helpful, my wife actually learned to water ski while we were there. The x-box garage was another favorite for my two boys, was a great way to let them wind down from the day. The food was above average with many many choices at the buffets, the Sevillle Italian restaurant was r...
Der Strand ist sehr schön und in der Nähe von allen Zimmern. Der Pool ist sehr schön, und sogar noch näher. Die Getränke sind kostenlos und sehr gut. Nur Red Stripe außer in der Piano Bar, die serviert auch Heineken. Die Zimmer sind nicht direkt am Strand wie beschrieben, eher Aussicht auf den Strand und die Gebäude sind senkrecht zum Strand.
the location was great! Right on the beach in the heart of Negril's 7-mile beach. There is a place to rent bikes/scooters right across the street and there are tons of restaurants within walking distance. unfortunately, the staff was really bad. Very poor customer service, not friendly, and at times down-right rude. It really detracted from our stay and we would not return to this resort as a result. We would try one of the dozens of other hotels nearby, which are comparable in cost.
good location, rooms continental bfast (included on daily price) was 4 cold toasts two pieces of butter and jelly and thats all! reception staff extremely slow and not helpful with tourist info, room was not available upon check in, when asked how could i join a sailboat cruise the recepcionist simply stated "i dont know"..restaurant service was very poor and unfortunately the beer was never cold enough... thats it. not a good experience for the price ($300 a night!)
Relatively new property. Modern amenities. Large room. Big balcony. Renovated. Great beach bar Restaurant was great! Personalized welcome. Great location on 7 mile. Room could use more cleaning (floorboards and walls in our room needed a bit of love). Still not nearly as bad as other properties we've stayed in Negril. However, as a "luxury boutique" a few cleanliness matters should be addressed (at least for room 232.) "Oceanview" was just a partial view of the ocean. This could be better explained in the description. I booked "superior oceanview" not "superior *partial* oceanview."