Die Lage ist einfach super. 7$ für das Taxi in die Innenstadt. Nebenan ist das Stadion und gegenüber das Stadtzentrum. Abends ein herrlicher Blick. Der Pool ist schön groß aber ohne Umkleide und ohne Dusche. Die Dame an der Bar ist eine sehr charamante ältere Dame - ein echtes Südstaaten Original. Nachts strahlen Scheinwerfer das Hotel an und erleuchten die komplette Südseite. WLAN geht noch (!) nicht in allen Zimmern und die Zimmer neben dem Getränkeautomaten brummen mit.
Pluspunkte: Bett war sehr komfortabel, das Personal war sehr hilfsbereit Nachteile: komischer Geruch in der Lobby und in den Korridoren. Liegt im Industriegebiet.
Friendly and helpful staff, clean room. Only one elevator, plastic over mattress (noisy), outside entrance to room.
Nice full breakfast Valet parking. The valet hit my car with another that they parked. Check your car prior and after for damage. Luckily my car wasn't damaged, and the motel personnel were very professional about it.
Great breakfast Only valet parking :\
Location for the price is excellent. Balcony could be nice in warmer weather. Clean room with great beds and linens, wonderful "work" chair at desk and very good free WiFi. Quiet. Nice free breakfast offerings. Bathtub didn't have any handholds, which seems like a significant safety feature these days. Loud fan with no option to have light without it. Not a spacious room, but plenty of room for putting away clothes for a long stay.
3 block walk to the Music Mile! Staff was very helpful and friendly.
Location for downtown was greats Rooms were average
Great location, walking distance to all attractions. Friendly staff The biggest negative is that it was a motel with outside entrance & that was never mentioned in description. Thankfully my husband was with me otherwise I wou not have felt as comfortable to stay
While there were amenities that had been advertised that were not available, the staff helped with alternatives. The staff was wonderful, overall.
The ladies working the front desk and cleaning staff where extremely nice. The man working valet the night I checked is was rude and complained about everything.
Shuttle Service (Tesla) Early Check in (if available) Great Service! Rooms are a bit smaller
Staff was friendly. Dogs barking. Noise in room above ours at 1:30 am. Food in restaurant was very bad
Great service ( gave me a toothbrush since I forgot) happy hour, great design, friendly sincere staff. Didn't have warrior game.
Nice room, good location, great restaurant and friendly (if not overall helpful) staff KAYAK checkin day before went well. Reply from hotel that room ready by 3pm. Checked in at 2 and told room ready at 3. Returned at 345 and had to wait until 515 pm for room. No offer of drinks, food, credit or anything....just a lot of "sorry". Sofa couch permanently canted forward at 15 deg - couldn't fix it. Football game at 6pm Saturday - called front at 3pm and asked for cleaning service while we were gone and made clear we would be gone for 7hr + , returned at 1130 pm, room not cleaned or anything. Really nice place - have eaten at 1808 several times. But they must not empower their employees to accomplish service recovery, and don't understand the advantages to under promise, over deliver vs. over promise and under deliver disaster for customer relations. Made me feel I was getting cheated for my $$ on a not so cheap room.
Staff incredibly friendly Nice ambiance Clean and modern rooms Very expensive ($500 per night) and breakfast was not included. The room did not have a closet for our clothes (what was there was a closet for the luggage with no hangers) The room was big but not huge, given its cost. The location is convenient for college visit but it it is not downtown, so it is not in a pretty part of town
First hotel room to have a mobile lighted make-up mirror. One can place it on the desk and sit down to apply make-up. Fabulous! Nothing.
I didn't like how the shampoo, conditioner, and body soap were super purfumey.
The ambience was calm and structured which made us feel like we had nothing to worry about. The staff was always eager to assist when the concierge wasn't available. I really appreciated sitting down to check in, it's not something I would normally consider but it is well worth it. The rooms were spotless and I had room 1515 with an outlook on downtown. The sheets were clean and I sunk into the down comforter. The shower and bathroom soaps were to die for, I actually bought some of it I enjoyed it so much. I had to travel to the Java station for a simple coffee instead of allowing for my own in the room. However I'd gladly do it again for the other commodities to be available.
We planned on going to New York or Chicago when my wife suggested Nashville. I immediately thought of honky tonks and country music, but I'm into new things and so we set a course to Nashville. There were several Hotel options, and we pick the Hutton because it seem to apeal to us more so than the others when we saw the website. we were not disappointed. We had a great time.
The Hutton is centrally located and the staff are fantastic. They also also pets and do a great job making the owners and pets feel welcome. Parking is pricey.
Extremely helpful staff Hotel car was free to use extensively Good location Nescafe machines on each floor Overall, would gladly stay again Hotel staff replaced out towels, even though we did not need Parking at @ $25/night is a bit steep, especially when the parking deck was mostly empty
The service was fantastic from the moment I checked in until the time I left. The front desk, bar, maintenance and cleaning staff were all very friendly and went out of their way to make sure everything was to my satisfaction. The fitness center was very nice with a variety of equipment. Very close to downtown!
The location was close to downtown. The room smelled like old wet carpet, the smoke detector went off for 30-40 min in the middle of the night. This was not a good nights rest!
Great hotel! Perfect location for Vanderbilt and downtown Nashville
Excellent location and extremely helpful front desk. Highly recommended and would definitely stay here again.
Great location, clean rooms, good service and great in town shuttle N/A
Staff started slamming doors all around our room at 5am..... This is the second time this has happened at this hotel. We will not be staying there again.
The room was very clean and nice. Employees were very nice as well. The two women who were the workers at breakfast every day were superior. Friendly, helpful and very cheery. Totally loved them. Your two shuttle drivers Craig and John were superior as well. Had a wonderful stay.
The staff were helpful and friendly overall, absolutely acceptable, but not stellar. The shuttle was very convenient for me to use instead of renting a car for a less than two mile trip to my business destination for the five days I was there. The shuttle drivers were especially friendly and seemed to really care about getting their passengers to their destinations safely and efficiently. The hotel needs renovation, and it lacks several of the basic amenities I've enjoyed at many other Hampton Inns (fridge, microwave, more spacious desk/work area) The carpet was older and worn, giving the impression it was dirty even if it wasn't.
$5 Uber ride from Broadway district and shuttle to there. No shuttle service back to the hotel after 11 pm.
Staff were amazingly friendly and helpful--went out of their way to make our anniversary special. The hotel shuttle was a great resource to get around town. Location is convenient to everything and costs half as much as boutique hotels 2 blocks away. Housekeeping wasnt particularly attentive--our rooms didnt always get completely freshened up from day to day, but it wasnt a huge deal for us.
The staff is nice, the rooms are really comfortable, the breakfast was excellent and when I arrive late the staff provided me with go to menus so I could order food because room service was closed When I arrived a certain person was checking me in and I had reserved a room with a king bed and a whirlpool, as I was checking and there was a gentleman next to me and a gentleman who was checking that person in and they gave my room to him even though he did not have reservations. The woman who checked me and made it up by give me free breakfast every morning but still if I had these reservations at least a week or two in advance why would the front desk guy give my room away as there were any other rooms with the whirlpool available. This was my only negative about the stay and my suggestion is for the front Dess to check all avenues before giving away rooms especially for individuals who have reserve them in advance and not to people who come and stay on a regular basis and check in ad hoc versus people like me who need to make reservations because I was coming from California
Staff was super nice. Room was moderate size but fresh and clean. Beds were very comfortable. Overall good value in a town that tends to be fairly expensive for accommodations anywhere near the middle of things. The West End is just a great place to stay. This hotel is sort of on the edge of it but there is a lot in a short walking distance and the hotel offers a free shuttle. Not a thing to complain about!
Es hat im Lokal eine Country-Musik bereits bei unserer Anreise gespielt. Der Frühstücksraum wurde auch als Veranstaltungsraum genutzt und daher auch etwas 'abgenützt'.
Das Zimmer war sehr schön. Der Frühstücksraum machte einen heruntergekommenen Eindruck.
Preis/Leistung sehr gut. Sehr freundlich und hilfsbereit. Zu weit zur city zum laufen-leider.Keine busverbindung oder shuttle. sind drei Nächte geblieben und musste wegen dem Preis feilschen, da Samstag/Sonntag mehr wie über booking.com verlangt wurde.War aber kein grosses Problem.