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There's a $26/night valet fee for parking. Was not aware of this until you already arrive at the hotel and there's no other parking available.
Location Door key card did not work had to go down twice to get it rescand. Over charged my card $80 and I had to call to get it canceled five days later.
Location was excellent. Connects to the convention center. Trolley stop is just outside the doors. No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.
Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)
Clean, great location and really enjoyed the personality of the staff and the property. One of a kind.
Always love the service and romantic atmosphere with piano playing in the lobby.
Die Betten sind sehr bequem. Extra Bezahlen müssen. Das Parken.
Tolle Lage, sehr freundliches und hilfsbereites Personal. Das beste Preis-Leistungs -Verhältnis in der Gegend. Garage
Das Personal war sehr freundlich und hilfsbereit Die Matratze war durchgehangen und klumpig
Great location, central to city for food and entertainment within walking distance. Housekeeping staff didn't keep up to date with replacing amenities. Did not replace towels one day.
Stayed in the presidential suite due to a complimentary upgrade. Very romantic settings with dimming lights, round bed, music speakers. Great honor/wet bar with every refreshment you need. We loved it!!
I guess the headline says it. The service was exceptionally cordial, which is more a statement on the times we live in, where a friendly greeting is no longer guaranteed in the service industry. The room was clean and spacious. The location was good, too. Only there one night, so can't say more.
Only good thing was the location Door dead bolt handle missing, also door didn't seal when closed. Toilet handle was broken, bathroom light fixture was burned out, mildew on the shower curtain, lamp missing a light bulb, dirt in the corners of bath room and on the door. The pool water was green.
Proximity to downtown area No hair dryer in room
location it was like spring break with drunk college kids yelling and screaming and fighting. not relaxing.
Exzellenter Service in den Restaurants. Die Kopfkissen waren schrecklich. Das einzig schlechte Hotel.
Diese Hotel hat uns sehr gut gefallen, es ist etwas weit weg vom Zentrum und kein Shuttle- Bus fzum Zentrum wird angeboten. Kein kostenloses Internet!
Im grossen und ganzen eigentlich ein schönes Hotel Service beim Checkin,