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Location was excellent. Connects to the convention center. Trolley stop is just outside the doors. No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.
Hotel was in a nice area ,walking distance to a nice restaurant Trolley every 15 minutes breakfast housekeeping forgot to clean 1day for the price it should be microwave in room
Staff was friendly and rooms were clean. Only 2 elevators worked; felt the price was a bit much for what was offered, considering the hotel charges extra for breakfast and for parking.
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)
Always love the service and romantic atmosphere with piano playing in the lobby.
Das Personal war sehr freundlich und hilfsbereit Die Matratze war durchgehangen und klumpig
Tolle Lage, sehr freundliches und hilfsbereites Personal. Das beste Preis-Leistungs -Verhältnis in der Gegend. Garage
Die Betten sind sehr bequem. Extra Bezahlen müssen. Das Parken.
Stayed in the presidential suite due to a complimentary upgrade. Very romantic settings with dimming lights, round bed, music speakers. Great honor/wet bar with every refreshment you need. We loved it!!
The Madison is beautiful. The staff are very friendly. The rooms are spacious and very clean. The bar has excellent food and drinks. The bed was quite uncomfortable.
I guess the headline says it. The service was exceptionally cordial, which is more a statement on the times we live in, where a friendly greeting is no longer guaranteed in the service industry. The room was clean and spacious. The location was good, too. Only there one night, so can't say more.
Close to Beale Street. 7 minute walk. Not outrageously over priced. I would stay again. Very small double bed room. Carpet was stained in several places. Bathroom needed a deep cleaning.
I expected to be disappointed. But I was pleasantly surprised and this was a clean convenient hotel at an affordable price. I will come back Not many amenities
Only good thing was the location Door dead bolt handle missing, also door didn't seal when closed. Toilet handle was broken, bathroom light fixture was burned out, mildew on the shower curtain, lamp missing a light bulb, dirt in the corners of bath room and on the door. The pool water was green.
Im grossen und ganzen eigentlich ein schönes Hotel Service beim Checkin,
Diese Hotel hat uns sehr gut gefallen, es ist etwas weit weg vom Zentrum und kein Shuttle- Bus fzum Zentrum wird angeboten. Kein kostenloses Internet!
Exzellenter Service in den Restaurants. Die Kopfkissen waren schrecklich. Das einzig schlechte Hotel.