The staff, the cleanliness, the breakfast, and the bed!
Great place to stay Breakfast isn't great , that's with all of the Hampton inns not just this one .
Breakfast was great. Staff was extremely rude. Fact that there is no rooms gararteed with no pets is ridiculous. Some people have severe allergies and front desk was absolute dicks about it. Will never stay there again.
I've done a fair share of interstate traveling where it's getting late and you need to find a place to stay fairly quickly. Either the nicer looking hotel is booked, or you're just not willing to pay $150 for the few hours of sleep you plan on catching, so you opt for the much cheaper looking hotel down the road. I have to say, that as far as "cheap hotels" are concerned (which is a laugh because this place was $119 a night) this place was by far the BIGGEST rip off ever. Not only was the hotel dirty and run down looking inside the lobby, the room was even worse. Nearly everything inside the room was broken or barely functioning, from the tube-style TV that didn't get reception, to the horrifically loud AC unit that barely blew cold air...the toilet ran for 15 minutes after flushing and I could have taken a better shower with a garden hose. The "continental breakfast" was also a complete joke, with reused items that I was surprised didn't have mold on them. Just stay away, honestly. It's one thing to be a cheaper establishment, but this place is ripping off travel worn guests that at the very least deserve a much cheaper rate than what they're booking rooms for. Look elsewhere in Laramie, or make the drive to Cheyenne if you can.
We had a king size room. The bed was comfortable but short on pillows and bedcovers to fit the bed. Our room was close to the laundry facilities, the ice dispenser was out of order and the room had old picture hanging nails and hooks still left in the wall with new pictures hung nearby. Thank goodness there was a miniblind and curtain on the window. The room door inside was well worn in the latch/lock area. I did not feel safe even though I used the deadbolt and chain and the room was so near the outside doors.
Breakfast included The breakfast area has half the lights out. It's dark. The room booked was double queen. When brought up to desk clerk all she had to say was all we have are doubles. I don't know why it won't let us fix that online. Sorry. No attempt to fix or even a sincere apology.
There were a couple of young ladies working very hard, unfortunately they are working in a facility that should be closed. This was the dirtiest, most unkept facilty that my wife and I, of over 33 years have ever stayed at. They moved us once and I wanted to leave then but felt bad for the young lady that was trying to help us. I wish we would have left because the room had no heat, and in Laramie Wy that is a must. Our room was 40 degrees, we about froze to death. The breakfast was a joke, not that I would have ate anything there anyway but I was hoping for coffee, but there wasn't any. We saw a young family asking for waffle batter but there wasn't any. They left mad; oh and by the way there was a homeless person sleeping on the couch in the hallway snoring. The was the most unbelievable thing I have ever witnessed. We went to see our 2 children that are college students and the motel experience ruined our whole weekend. I wanted to know how much my bill was but they were unable to give me a receipt. ARE YOU KIDDING ME! If this is a travel lodge I will promise you we will never stay at another one. Wyndham rewards, we have lost all faith in you as well. We saw a sign that said this was the newest Travel Lodge, do you not have any standards? This facility not only should not be branded, it should be closed until brought to some sort of standard.
The morning staff was friendly and seemed concerned about our stay. The outside and inside of this motel was very rundown. The photos on the website are very misleading. The door lock to the hallway was broken. The A/C system did not work. The breakfast area was very dirty at 4:00 pm and had not been cleaned from the morning. The hallways were dirty. It was a very disappointing stay.
The room was clean, the beds were comfortable, and the staff were nice and welcoming. At 9am, the breakfast selection was not replenished, but there was still plenty of food. Fine overall.
It was very clean and they had a nice breakfast.
Staff was excellent, this hotel is run by a very friendly and accommodating Hindu family. They were the best. Good value for price. Most of the wall mounted lights in our room did not work.
I liked the location and the staff was very friendly. I think a $16.99 pet fee for even an animal that stays in a cage is a bit much. The breakfast room was too small.
The breakfast was not great but the pool and room were reasonable for the price paid.