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das Personal war sehr höflich und herzlich. Das Zimmer war sauber und komfortabel, aber es gab keine Mikrowelle! nicht so gut, weil wir sonst gerne die Reste vom Essen im Restaurant wieder aufwärmen. die Lobby und die Flure waren ein bisschen veraltet, aber das Zimmer war schön und so haben wir das andere ignoriert. Im Vergleich zu anderen Hotels mit Blick auf das nächste Mal werde ich lieber in einem neuen 3 Sterne Hotel für den gleichen Preis übernachten. Wenn man schon ein etwas älteres Hotel hat, kann man mit den neuen nicht mit dem gleichen Preis konkurrieren.
Reinigungsservice ist schlecht
Unser Zimmer war schön. Es war gut renoviert, ruhig und sauber. Das Personal war höflich und das Zimmermädchen war sehr nett. Wir mussten das Zimmer wechseln, da wir noch eine zusätzliche Nacht geblieben sind, aber das war ein kein Problem. Unser erstes Zimmer hatte eine bessere Aussicht. Es gab Bauarbeiten. Das Personal an der Rezeption war irgendwie seltsam.
I loved everything about the town surrounding the hotel. The beds were soft inside the hotel, very comfortable. This is about the only nice thing I have to say about the hotel. Will be visiting the town again soon, but WILL NOT stay here. We originally booked the hotel for it's indoor pool AND separate hot tub in the pool area. When arriving at the hotel, there was no hot tub like the pictures on the site. This was a big disappointment since this was one of the biggest reasons we even booked with them. Also, their breakfast is outrageous. $10 a person, you have to make almost all your things yourself. The only decent thing we seen on the menu was the omelets so we were willing to pay the money just to have an omelet. When getting to the window to place the order, the chef told us he is not cooking omelets right now because he was semi busy. We got out of line completely and went eat somewhere else. We stayed out of the hotel as much as possible the entire weekend
Breakfast was great and very complete. Pool is clean and has a nice view of the river (which is also seen from the room window). The surroundings could be better (for tourists). But it's just a short drive from better things.
Staff friendliness i think your hotel should price match online pricing for hotels to convenience your customer.
Good breakfast, nice updates rooms Nothing
Very helpful and friendly staff. Clean and spacious rooms and perfect location.
We were there for a baseball tourney and b/c of the weather a staff member was able to truly take care of us and let us check in early! She stood up for her guests and I was so thankful. Beautiful rooms! Very comfortable
Everything and the breakfast was excellent no
The layout of the room was great, very welcoming and spacious I tried to extend my stay and the hotel clerk said that was fine, however at 3 pm I was told to leave because they 'filled up' - the clerk did not enter my request in the system like she said she would do and I was left scrambling to find another hotel
The friendly staff, and the free breakfast buffet. The carpet in the room was stained.
The courtyard is nice. Location away from the i10, but quiet and rather central and convenient. Free laundry machines. Stiff staff never learned to smile. Outside hot tub was troublesome, had to fetch engineer twice and wait while he figured out how to make it work. Once it worked, the water jets were super weak -- when I complained, all they could say was a thin 'sorry'
nice breakfast selection Our room was center court of basketball court just outside window. Kids played ball till 10:00. We are early to bed folks from Eastern time zone, so curfew was actually 11:00 for us. Business trip with early appointment next day. Very disappointing!
The entire vibe of the hotel was 1st rate. Loved how 2nd floor overlooked the dining and pool area. Felt like I was staying at a lodge. The suite was really nice with one exception. Breakfast was really good. Will stay again. The vent in the bathroom which was really dusty.
Loved having the sleeper sofa and kitchen in the room- great location as well! Our remote in the bedroom didn't work and one of the lamps didn't work - we didn't pursue this- no biggie
clean, friendly, accomodating In the future, I'll try to stay on first floor
The hotel was located in a good part of town near lots of restaurants and shops. Close to the college and downtown as well. The place was clean, the staff was friendly, there was ample parking. YES! THE SMELL!! There were two distinct designer scents that were being used - one in the lobby and another in the room. These fragrances were over powering and simply objectionable. It really brought down the overall experience.
Great rate! Rooms were clean. Staff was helpful Like everything
Dinner and breakfast included.