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Clean room. Plenty of towels. Friendly staff. Easy check-in and check-out. Shower had a obvious crack and you tell they tried to cover it... No DVD player
The hotel room was clean, quiet and spacious. The bed was one of the most comfortable I've ever slept in. The Cracker Barrel restaurant across the street was convenient and delicious. I'd definitely recommend this hotel!
I stayed one night at Courtyard Alexandria for a business trip. Once I arrived, parking was great, the staff was very welcoming, and the lobby was actually active with people at the bar or just hanging out with friends, etc. The check in process was very quick which was great after a long day of traveling and work. The room was clean, spacious, and had all of the amenities I was looking for. Microwave, coffee machine, and the refrigerator were great to have. The location was great as there were many restaurants and stores within walking distance or a few minutes drive. I had a hard time finding the place initially because it's behind other businesses and fast food restaurants. But after driving around the area for a while, I finally found access to the hotel. A sign from the street saying "enter here for Courtyard Marriott" might have been helpful.
I liked the cleanliness, the layout, and overall ambiance. The pillows were rocks!
We were turned away because they do not rent to locals? Very odd policy. Turned out to be good for us because the Holiday Inn across the street was much cleaner.
I liked the design of the pool and the people we met while staying there. I liked that they gave us two beds when we accidentally clicked to reserve one, and I liked the way they designed the bathroom, with the sink in a corner vs taking up a whole wall. But after that my review goes down hill. When we drove up we thought the place was closed, all the windows were darkened on the most prominent building. We weaved our way through the crumbling parking lot and then decovered the real front entrance. Behind a lg fix-it van a long haired man was laying on his back in the grass to the right of the doors. We made our way inside and the staff greatest us with dead eyes and no smiles. I glanced out to the pool we were so looking forward to and I noted the grass was overgrown and there were beer bottles and cigarett butts here and there. Gross. We had to wait extra long for the computers to load but we finally got a room without any friendly exchang from the desk worker. Our room was clean but smelled like it was sprayed down with old cologne. Most of the furnishings were pretty beat up but the beds were nice. I later had to take a trip to our car and noticed how untrimmed and unkempt the landscaping was. We couldn't decide if we wanted breakfast there or out but it's a good thing we chose to enjoy sleeping in because at 8 the place was busting with people but the staff couldn't catch up because they were still setting up. There was some hot items out but most people were waiting on forks and spoons or milk. Needless to say I was sad we didn't rebook at Comfort Suits over by Cracker Barrel were we booked on our way to TX, we felt pampered there and paid about the same if not less.
Price is fine and is close to everthing
bed was comfortable, room was clean There was smoking on my floor and I was not informed of this when I checked in. I am not used to there being smoking inside anymore and i didn't think to ask. I am not a smoker. The hall smelled like cigarette smoke as well as my room. The front desk person told me that there was a smoking suite on the 2nd floor where my room was, but that there were no other rooms available. There was an ashtray in my room, but she said my room was not a smoking room. There was not any signs saying no smoking though. Luckily the window opened and it was cool enough outside to sleep with the window open.
The location was perfect for the purpose of our trip. Hotel staff were accommodating. The breakfast was a bit lacking.