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First contact when we arrived was very welcomming, service was great. The room was very clean and welcomming.
central location with lots of parking, good friendly service, tidy well kepted rooms handy to Hamilton central. Don't like hand basins that are used to wash dishes as well as having to be used for facial washing. That means that either facial tissue is transferred to dishes or dish grime could be transferred to face - no a clean practice.
Location was good, it was central for what we needed and not being familiar with Hamilton we found it easy to find. Hotel is ageing, could do with a makeover.
Location close to city centre. Valet parking works well but could perhaps be cheaper due to other parking options. Good buffet breakfast offered and would be better if included in room rate. no
Location for business
The location, the value for money it represented to us as a family, the service and the facilities.
Close to central city for business
I spent one night as I had s goal of visiting the Hamilton Gardens. I walked there bus lively river walk from in front of hotel in 45 minutes. Great staff let me check in early as I had arrived on bus from Rotorua. Nicely maintained hotel, will stay there again!
Clean, freindly staff, the breakfast was good and the hotel appeared well maintained, the rooms was very comfortable The parking arrangements
just a great place to stay, great staff
The location was great. Rooms service excellent. Close proximity to the casino was also good. Valet parking very prompt. The extremely excessive costs for phone calls to Auckland and Australia. I have family that live here and phone often. We worked out that your hotel charges approximately 800% more than the cost of calls.
All staff were freindly. The room was clean and tidy. The conference facities were more than acceptable. I had a Item of clothing stolen from my room by one of the service staff. I was in a meeting which wasn't due to finish till midday so I thought I would rush out at morning tea time and bookout of my room. Did this but in my rush I realised I had left my top hanging over the chair in my room. Thought I would get this once my meeting had finished. 11.
The coffe bar, the shampoo and the shower gel. No toothbrush available and no shaving kit.
The Free continental Breakfast included with our stay. THis is a great draw card for people on a budget. The blinds in the bedroom were too narrow and street lights shone through all night keeping us awake. The couch bed was lumpy and uncomfortable. There were lots of late arrivals during the night and lots of people banging around in the floor above us.
We liked the closeness to town but not noisy, good as a base for the area as well.Very clean and tidy with all amenities Nothing, we enjoyed our stay
The standard room is large! Very spacious double beds and the rates per night inclusive of parking and breakfast make it a very good deal. I will come back for the breakfast alone - The muesli was delicious. I felt that the reception on arrival was not particularly inviting/warm and contrasted markedly from departure. without being outrightly uninviting.
It was nice and close to downtown Hamilton and was a good starting point for the round the bridges walk. We were also able to leave our car here whilst doing the walk which was very handy :-)
Staff friendly, convenient for CBD, quiet location internet connection a little slow
Near shops. A functional hotel.
Close to ceremony we had to attend, easy to find and close to highway out of Hamilton. Found few ants, morning, under handtowel left on vanity evening before.room 114
The stay at Ventura was comfortable and staff were helpful. Continental breakfast was very good. We were unable to watch the Maori channel.
Use of bath tab. Economy motel often times do not have bath, but luckily had a bath. The chairs at the breakfast place were not clean by use of cloth materials which shows marks from sweat of people, I think.
We only stayed one night, but we liked the location it was very close to town and handy to where we needed to go. The only thing I can think of is the amount of milk for hot drinks. Maybe when ppl come and stay there could be a carton of milk given when they arrive as those little containers of milk are way too small.