The breakfast was dope, the beds were great, employees are some of the best. Rooms don't have have refrigerators for some reason and the ac hardly worked.
Desk staff was great. Offered complimentary appetizer via room service as gift to celebrate birthday of son (reason for trip). Cleanliness of room somewhat lacking. Doors to bathroom slide together. Didn't 'match' thus privacy greatly limited for both aural and visual. Room small. No little half refrigerator or microwave. Just expected a few more room perks for $300 a night tab. Most I've ever paid for hotel room this small.
We liked the location. It was nice to be able to be right downtown. First the pool was closed for re modeling. Why would you close the pool during the middle of summer? We were hoping to at least have a refrigerator in the room. Having to pay full price for parking during the weekends was shady since I could've parked a couple of blocks down the road and paid $2. I told the valet I didn't want to continue my valet parking after 1 night and they charged me for all 4 nights. The king size bed was uncomfortable and didn't have a fitted sheet so every night we had to get up and fix the bed so we weren't laying directly on mattress.
The Christmas decirations Nothing
Der Aufenthalt im Hotel war ein voller Erfolg. Der Empfang an der Reception war auch für Reisende mit dem nicht ganz gewohnten amerik. Wortschatz hervorragend. Das Servicepersonal war allgegenwärtig aber dezent im Hintergrund. Das Frühstück war kontinental aber ist mit unseren europäischen Maßstäben angepaßt.
Nice sized bed and room and was very clean The lights in the front part of the room wouldn't turn on which thus made the room rather dark
Suite itself was fine, once we got to it. Sent to suite at first with handicapped bathroom (no vanity in bathroom) and had to request another suite. Entire atrium/lobby area under construction, only 1 of 3 elevators working and signs indicating which one were wrong - so long walks around atrium to wrong elevator and back, then very long waits for very crowded elevator. Corridors partially obstructed by construction materials/equipment, construction crews competing with guests/staff for 1 elevator in service.
Breakfast, manager's reception, pools, atmosphere, aesthetics.
Room was clean and well laid out Entire hotel under renovation. The entire courtyard, restaurant, front desk, etc. was in temporary and unsatisfactory areas. We had visited last year and only returned because of a good impression. If I had know about the renovations, would have stayed elsewhere.
The room was clean. The mattress was unusually soft. Also the front desk failed to provide directions when asked, that would allow us to connect to the hotel's wi-fi service.
Convenient location for my purposes. I stayed 7 nights. The housecleaning was below par. They didn't vacuum even though the floor (my fault) got dirty once. The refrigerator barely kept items below room temp. Informed front desk. They supposedly worked on it but it never worked right.
The location was good. An easy drive to downtown. Our room had an adjoining door to the room next to us. The people in that room had their tv on loud all night long. The room also smelled when we got there. The combination of these 2 caused a bad night's sleep.
We stayed here several nights well in town for a wedding. The hotel was very clean, rooms were spacious with a small refrigerator and microwave. They had a small gym, which I used, all equipment was in working order. The area with the Pool and hot tub were very clean. Large assortment for breakfast and it was all compliments of the hotel. The staff was very nice! Very close to the highway making getting around very easy. We had to travel into the city of Greenville for two nights (for convenience to walk to events we attended) and stayed at a 5 star hotel that cost us twice what we pd. here and they had none of the amenities I described above ( except they too had a gym). Very relaxing atmosphere and clean!! Would definitely come back to stay here while in Greenville again.
Second time staying at this location. I enjoy the fact that the hotel was just seconds away from the highway which made it really convenient to get downtown. The free breakfast was nice. I love that the TV plays ocean/rainforest sounds so I can relax at night. The parking is a little bit of an issue. If you don't get there before to late then you are finding yourself hiking to the nearest entrance. I did have an issue with my key this time. I had to hike to the rear entrance and it did not work. Then to the entrance and it still did not work. So I had to literally almost circle the hotel to use the front entrance and wait to be buzzed in. Staff resolved issue quickly. The breakfast is nice but not a lot to choose from except carbs.