Friendly staff Paying for parking, no coffee in lobby, no free breakfast
Free Water and convenience Lack of air flow in the bathroom.
good location They upgraded our room because they didn't have the original room we booked upon arrival. We were staying 5 days. after two days they kicked us out of the upgraded room and moved us to a room half the size saying that the room they upgraded us to was already booked beyond our current stay. This put a damper on the remainder of our stay at the hotel due to the room being a little too small for two people Also the other guest in the hotel that had business meetings were very rude and arrogant and continually blocked the top of the stairways coming up to the main lobby.
Very good location, convenient to all downtown activities and historic features, clean, traditional atmosphere, courteous staff, reasonably priced, built-in restaurant and very interesting and sociable host with a foreign accent. January 5 was a cold night and the room was chilly with no extra blankets, and the thermostat didn't seem to help. The cost for parking in the adjacent garage seems a bit excessive two half days and one night $17. Kind of like the golf course with $5 green fees and $50 golf balls.
The hotel is dated and worn out. The rooms are small and very old. The bathroom is only large enough for one person and the plumbing is ancient. The hotel is overpriced for what you get. The manager was not at all accommodating when we didn't get the type of room we booked. I would never stay at this hotel again.
The beds were so comfortable and cozy and we did not hear any of the traffic on King Street on the 10th floor. It was very clean and our view was great. Could not beat the ideal location in Charleston plus a great parking garage. Very nice staff and overall it was a great experience. I will book again very soon. The bathroom we had was very small and reminded me of a cruise ship but we were only there for two nights so it was not a big deal with my daughter.
Bedding was comfortable and overall furnishings were updated Small Bathroom
I loved the location of the hotel, close to everything and just off King Street, the best shopping in the city. The rooms were spacious and clean, and hotel seems to accommodate a lot of people. The Swamp Fox restaurant was very good for breakfast. A wide variety on the menu with a Starbucks just outside of in, still in the hotel. The hotel is very noisy at night due to screaming and honking of horns on the main road-and I was on the 7th floor. I wish the hotel had a free continental breakfast and that you did not have to walk a block to get to the hotel parking, which is the city garage.
Rooms clean, large and well furnished. Staff was great, from the bellman to the valet to the front desk. Starbucks in lower lobby a nice feature. Hallways have some deferred maintenance.
Cleanliness. Location. Bathroom was tight but clean.
The Frances Marion is to Charleston what the Peabody is to Memphis, the Edwards is to Jackson, Miss., and the Reed House to Chattanooga. All are hotel with history and character. More than that, all the staff at the Frances Marion could not have been nicer. Liked it all.
Location! A bit tired, could use the next update. Will definitely stay again.
Unser Zimmer war im obersten Stock und absolut fantastisch vom Zimmer selbst über das Bad bis hin zu der atemberaubenden Aussicht! Es war perfekt und übertraf meine Erwartungen! Es gab nichts, was man nicht mögen würde! Ich würde immer wieder kommen!
Jedes Detail im Zimmer war erstklassig und luxuriös. Der Verkehrslärm war sehr laut während der Nacht
Nicht das Geld wert. Zimmer sehr teuer
Es handelt sich um ein individuelles Haus, gut geführt,in ausgezeichneteter Lage mit Swimmingpool.Das Hotel befindet sich in einer der sehenswertesten Staedte Nordamerikas. Das Parken wird nicht im Preis verrechnet, sondern im Parkhaus bezahlz.