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One receptionist, Katrina, was quite above average. Fast and friendly. For a three hours longer stay in the room on the day of departure I had to pay 75 US dollars. The hotel was not fully booked though!!!
Climate, resort, friednliness:) Balcony and balcony doors were not clean.
The hotel is beachfront, nicely laid out, comfy, clean. It does not protect the guests from taxi overcharging - the only country I've been to (and I've been to many) where taxi fare from the airport to the hotel is cheaper than from the hotel to the airport!! Taxi overall is expensive, and there are no cheaper alternatives for families. Ocean waves were all the time too choppy to swim. Hotel could use renovation.
I liked how the staff is 100% dedicated to helping you have the greatest vacation. They even got me a rental car at the last minute! Very friendly. The view is absolutely spectactlar. The Wifi leaves something to be desired. It was only availible outside my room (I had to go to my porch) or go down to the pool.
The facility was very clean and the grounds well maintained. I was pleasantly surprised at the state of the apartment that we stayed in, my 18 year old son and myself. It was in very good condition and quite comfortable. BREAKFAST WAS GREAT!!! The entrance driveway was a bit rough and bumpy and the parking area was completely undone. It would be great if they at least paved the parking area.
Location, scenery The restaurant was closed