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Had a room on the 9th floor, a suite for $128 plus. Very nice. We had a problem with toilet late at night and they were on it within ten minutes! All hotel staff is very accommodating and pleasant. Nice bistro and bar on location. Location location location. And no service ( shuttle) to get around. Too far out of town to walk to places. Expensive from airport to hotel.
It was in a great location and the lobby area looked great! - Room was dirty - Stains on the sheets and furniture - Room had a VERY bad odor to it. - Room was a lot smaller than other hotels in the Branson area. It was not what I was excepting for the price I had to pay. There are plenty of other hotels in the area that are cheaper and have a better room to offer.
The place was very clean and the stuff where all willing to help you. I would stay at this place anytime I was in Branson! Pricy
The hotel staff, especially the lady in the Sweet Shoppe were very enjoyable and attentive to anything I wanted. The way Kayak did the booking. I needed to cut the trip short one day which I found out before the end of the first day and could get no refund or adjustment from the company Kayak used or the front desk. I will not use Kayak to book a hotel again. In fact I was told to deal directly with the hotel if I wanted to eliminate confusion and getting stuck like this.
As A motel General Manager myself, I was very impressed with the property and appreciated the Excellant customer service that Angel provided.
Has a lot of things to do. Room /carpet was musty. Bathroom was tiny and had mold above shower.
The staff only. The staff was awsome! Although we didn't get the room we reserved with 2 queen bends we got a king size bed that we didn't want insted. on top of that the power went out around 5am which made eveything impossible from showering to getting around the room very disappointed! The room looked really old needs updating deffently!
Price was okay, but great. Lobby at Main Lodge was nice. We didn't get to try out the amenities, but I'm sure the kids would have loved them. The check in was flawed, the rooms were filthy. They didn't look anything like the pictures on the Web. They didn't have what we booked. They couldn't offer any other rooms as they were full. No free WiFi. Sales push for time share and their restaurant. Pretty awful really.