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It was in a great location and the lobby area looked great! - Room was dirty - Stains on the sheets and furniture - Room had a VERY bad odor to it. - Room was a lot smaller than other hotels in the Branson area. It was not what I was excepting for the price I had to pay. There are plenty of other hotels in the area that are cheaper and have a better room to offer.
Price (thru Kayak) Very noisy...people running around above us. Also, parking is sometimes hard to find in the lot.
The hotel staff, especially the lady in the Sweet Shoppe were very enjoyable and attentive to anything I wanted. The way Kayak did the booking. I needed to cut the trip short one day which I found out before the end of the first day and could get no refund or adjustment from the company Kayak used or the front desk. I will not use Kayak to book a hotel again. In fact I was told to deal directly with the hotel if I wanted to eliminate confusion and getting stuck like this.
The place was very clean and the stuff where all willing to help you. I would stay at this place anytime I was in Branson! Pricy
As A motel General Manager myself, I was very impressed with the property and appreciated the Excellant customer service that Angel provided.