Price (thru Kayak) Very noisy...people running around above us. Also, parking is sometimes hard to find in the lot.
SMOKEY We have stayed at Radisson several times over past 15 years and have always have had a good expierence. This time was still okay, but we could smell smoke. We are both alergic to smoke and are more sensitive than most. Not a high level but enough we both were plugged up by morning. Seemed stronger near bathroom area. Possibly someone smoking in room nearby or coming through shared exhaust vents. We didnt complain because it was only 2 nights and the first time weve had any problem with the Radisson. We will try them again--great location for us.
Sleep number beds. Size of the pool.
It was in a great location and the lobby area looked great! - Room was dirty - Stains on the sheets and furniture - Room had a VERY bad odor to it. - Room was a lot smaller than other hotels in the Branson area. It was not what I was excepting for the price I had to pay. There are plenty of other hotels in the area that are cheaper and have a better room to offer.
Had a room on the 9th floor, a suite for $128 plus. Very nice. We had a problem with toilet late at night and they were on it within ten minutes! All hotel staff is very accommodating and pleasant. Nice bistro and bar on location. Location location location. And no service ( shuttle) to get around. Too far out of town to walk to places. Expensive from airport to hotel.
Great location on the strip; close to shopping, restaurants, etc.. Hotel looks orderly and modern compared to some other smaller hotels in the area. Clean rooms; what you would expect from a Radisson experience in larger metro areas. Nice to experience this kind of hotel in Branson. Parking lot is on a hill and very steep - be careful getting in and out, and if it's in the winter or icy/snowy, park behind the hotel instead to avoid problems.
As A motel General Manager myself, I was very impressed with the property and appreciated the Excellant customer service that Angel provided.
The hotel staff, especially the lady in the Sweet Shoppe were very enjoyable and attentive to anything I wanted. The way Kayak did the booking. I needed to cut the trip short one day which I found out before the end of the first day and could get no refund or adjustment from the company Kayak used or the front desk. I will not use Kayak to book a hotel again. In fact I was told to deal directly with the hotel if I wanted to eliminate confusion and getting stuck like this.
Beautiful, well appointed and up kept property, excellent staff. Overall fabulous and would recommend. Grille food was slightly dissapointing.
The place was very clean and the stuff where all willing to help you. I would stay at this place anytime I was in Branson! Pricy
The hotel was clean, had a modern vibe, and was in a great location. It was VERY noisy, with delivery trucks all night, and especially the long, loud train whistle right outside the window twice in the middle of the night. It also was extremely hot, and the thermostat was unable to be changed.
Very helpful staff Friends said the bar outside window was loud until 1:00 AM
The rooms were very nice and roomy! It was also very clean! You couldn't turn down the temp in your room and we were all hot while sleeping. So I called the front desk and they had to override the thermostat. Apparently, you can't turn it down lower than what they allow.
Location of stores was superb! There could be more microwaves.
Location, hot breakfast, and location.
We liked how close it was to everything on the strip. It was old run down and bland. There was not any comforters on the beds and the beds were old and hard. It felt like going to grandmas house from the 70's and the decor had not been updated.
Not only was it a beautiful hotel, but it the rooms were a lot nicer than we were expecting. Our room had a mini-fridge, microwave, a table for two, a desk, and chair. We loved the jetted bathtub and the bed was super soft. There was a stench in the hallway that made it less appealing. The stench in the elevator was even worse and it seemed that the elevator floor hadn't been cleaned really well. Also, while loved the jetted bathtub, it apparently was leaking. My husband had gotten a call that it was leaking while I was soaking in the tub. We didn't know where it was leaking from.
We liked the comfortable beds, indoor pool, location, and free breakfast the hotel needs to replace their carpets in the main areas. The room could have been a bit cleaner, but it wasn't bad. The bathroom floor needed mopping. Pool was cold.
Great location Although it was free, the breakfast was lacking
excellent breakfast comfortable beds lounge with entertainment and very nice pool.
Worst experience ever Worst experience ever
I liked the overall theme of the lodge; rustic mountain lodge. The lodge was outdated. The carpets in the common areas were largely stained. The door to our room was not installed properly or the building has settled; I could see people passing while in my room which means, they could see me as well. Although our room was tidy and appeared clean, with all the extra paint and wall paper on the walls; it gave the illusion of being unkempt.
I liked the location. It was convenient for the shows and attractions. Our toilet was not clean and we had to clean it before using. We were on our honeymoon and couldn't be intimate because there was a family next door with kids that were loud and we could hear all thier conversation so we knew they'd be able to hear us the walls were that thin. Great honeymoon! At checkout I noticed they had double charged my account and asked to have it fixed. Was told it was and saw the credit to my account. The next day I had two more charges to my account and when I called the hotel no manager was on duty and the lady on the phone was rude. At this point I've been charged 3 times for the same stay since I've gotten no resolution.
Ich fand wirklich gut, dass es etwas abseits der Hauptstraße ist und so schön und ruhig. Die Zimmer sind toll und die Betten komfortabel. Das Frühstück ist unglaublich gut und macht den Preis der Zimmer wett. Das einzige, was besser hätte sein können war die Dusche am Morgen. Ich musste die ganze Zeit mit der kalten und warmen Einstellung kämpfen, aufgrund von ungleichmäßig Phasen von Warm- und Kaltwasser. Davon abgesehen, war alles super!
check in was easy, awesome view on 9th floor, bed and pillows were very clean and comfortable. The shower had very good pressure and breakfast was great. We got a call shortly after arriving to see if everything was satisfactory. there were no towels in the room so my husband went to the front desk to ask for some and they said they would bring some up and they never did. We had to dry off with hand towels and eventually went to the pool and got some from there. It was the 4th of July and it was packed which was expected, but one of the two elevators was broke so it took forever to get to and from our room. checking out took an hour because we ended up using the stairs due to the one elevator being so overly packed and stopping at each floor.
Breakfast was Great. Staff were Great. Nothing
Liked the cleanliness and decor Beds were comfortable, breakfast had a nice little selection. Only negative is that they sectioned off an area on the 9th floor where you get complimentary breakfast, it was the very best view Therefore we had to sit where you couldn't see a good view What a waste. Those were the best tables in the house but sectioned off with yellow tape
Easy of location. The breakfast was terrible if you like real food or anything resembling real food.
trying to get into the hotel we were told to come back in an hr after driving 10 hrs to get there and then when we came back in an hr we were told to come back in another hour. the first lady was extremity rude when she spoke with us. the second lady was nice the first lady also was rude to my father when he asked her a question. I will NEVER stay there again when i pay for something i expect to have polite service it really isn't that hard to check someone in and out no need to be crabby you are in customer service, and if you don't like to serve the public leave. also the elevators were super slow and we just walked up the 5 flights of stairs to our room. breakfast was on the top floor so again slow elevator and walk back down.
We liked the view. There were ants in our room. We used the pull out couch. The mattress pad was dirty and there was no other bedding in the room for the spare. we called the front desk at 9:30PM. The staff brought just one sheet and no pillow case.
Rooms appeared clean. Good access to the rest of Branson. Elevator situation is horrible. Staff does not police guests so it's frequently loud and overwhelming.
There are not enough elevators for the number of rooms. There was always a long wait to get into an elevator cramped with people. Parking was down a huge hill with tons of stairs. The hot water never stayed on. The warmth would only last a few seconds at a time. Then it would be minutes before it was warm again.