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staff was friendly and very accomodating when we asked about gluten free product. Beauty Therapist was nice tool. Secure parking (outdoor) available, but no parking garage. Use of Wellness area, or even just the pool is over priced. EUR 15 for one day! Room was rather dark and gloomy, but very spaceous!
The hotel was beautiful and nestled in a small town in the mountains. The room had a beautiful view of the mountains. The staff were helpful despite the fact that we spoke no Italian. They show themselves as a hotel with a hot tub and pool and spa, but don't mention that it is 15E per person to use the pool and hot tub, not included like it would be in North America.
An incredible hotel in the most breathtaking of locations. Not cheap but worth every penny to experience the level of luxury on offer. The spas is incredible set against the dramatic back drop of the mountains. The rooms are great (if a little small) and are incredibly comfortable. The service is first class. We stayed over my birthday and whilst we were down at breakfast on our first morning they put a gift and card in my room - they had worked this out from my passport details. An incredibly simple touch that impressed hugely. All front desk staff went out of their way to give us information to make our stay better. We couldnt eat in the hotel restaurant as it was full but were sent to the sister hotel Bagni Vecchi and it was great.
Unfortunately we only stayed one night at this hotel, but it was fabulous and I would definitely go for longer next time. There is a huge range of different indoor and outdoor spa facilites which are amazing and all included in the price. What could be better then relaxing in one of the hot tubs in the sunshine, overlooking the alps. The staff were all friendly and very helpful. The food in the main resturant in the evening was excellent. The breakfast menu was abit more limited than in some other hotels, but still a good choice and the hotel seems to concerntrate on doing simple things to the highest standards and cooked food is available on request. Although the hotel isn't cheap you come away feeling that it was excellent value for money
angefangen vom Empfang bis zum Tag unserer Abreise waren wir von der Gastfreundlichkeit der Mitarbeiter begeistert. Wir fühlten uns in jeder Beziehung verwöhnt und auch unsere 4-jährige Tochter kam voll auf ihre Kosten. Den vier Sternen, die das Hotel ausweist würden wir jederzeit einen fünften hinzufügen.
bed it is not comfort for me. hotel have not stacionar internnet point
Hotel staff were very helpful and polite. The location was excellent, opposite the main thermal baths, it also provided a garage for parking, and free shuttle to the ski lifts whenever required, even after check out. The hotels own Sauna was broken when we were there, but the main baths were right opposite so it was not that important.
The staff was very kind and the dinner really good