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Hotel staff were very helpful and polite. The location was excellent, opposite the main thermal baths, it also provided a garage for parking, and free shuttle to the ski lifts whenever required, even after check out. The hotels own Sauna was broken when we were there, but the main baths were right opposite so it was not that important.
Near a terme, golf,histrical center.The dinner of HB wonderfle with lot of vesitable and tipical dishes.Sauna and jaggie is free.
bed it is not comfort for me. hotel have not stacionar internnet point
The staff was very kind and the dinner really good
zimmer neu eingerichtet, bad neu und sehr schoen mit tropendusche, bett gross mit hartrer matratze meine reisezeit lag in der zwischensaison, so war ich tageweise der einzige gast im haus, daher lies die qualitaet des fruehstuecks sehr zu wuenschen uebrig, am letzten abend meines aufenthalts war eine veranstalltung die bis spaet in die nacht dauerte und der laermpegel war sehr unangemessen
An incredible hotel in the most breathtaking of locations. Not cheap but worth every penny to experience the level of luxury on offer. The spas is incredible set against the dramatic back drop of the mountains. The rooms are great (if a little small) and are incredibly comfortable. The service is first class. We stayed over my birthday and whilst we were down at breakfast on our first morning they put a gift and card in my room - they had worked this out from my passport details. An incredibly simple touch that impressed hugely. All front desk staff went out of their way to give us information to make our stay better. We couldnt eat in the hotel restaurant as it was full but were sent to the sister hotel Bagni Vecchi and it was great.
Unfortunately we only stayed one night at this hotel, but it was fabulous and I would definitely go for longer next time. There is a huge range of different indoor and outdoor spa facilites which are amazing and all included in the price. What could be better then relaxing in one of the hot tubs in the sunshine, overlooking the alps. The staff were all friendly and very helpful. The food in the main resturant in the evening was excellent. The breakfast menu was abit more limited than in some other hotels, but still a good choice and the hotel seems to concerntrate on doing simple things to the highest standards and cooked food is available on request. Although the hotel isn't cheap you come away feeling that it was excellent value for money
Nice luxuries in the room, friendly/helpful staff, spacious feeling, big bed.
The staff were very friendly and attentive to meet our needs. Most patient given our inability to speak any Italian !!
Very pleasant staff, clean spacious room, good shuttle bus on demand to ski slope, easy walk into town, no problems with parking. Lovely leisure facilities however there was an extra charge of 15 Euros for use of sauna and steam room, which seemed a bit excessive.
The staff were very friendly and efficient, and there was a wonderful family feel to this relatively small hotel. Location was excellent in terms of being close to some great mountain hikes.