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The spacious room. No comfortable chair to sit in - had to sit on bed all the time. No place to set anything down in the bathroom. Plenty of room for a shelf or vanity.
staff was very helpful, and went out of there way to make are stay great, Went down to Beckley for a birthday party and to spend time with family I had not seem for a long time, the Staff went out of there way to make sure we was all take care of. The next time we come to Beckley we are sure to stay at Microltel,,,,
The girl at the front counter was very good and directed us to another hotel when the section where we were to stay was flooded by a major break in the water line. We are not angry over this because things do happen and the other hotel was just fine for a one night stay. We travel a great deal and have always enjoyed Microtels. We will use Microtels again. John and Mitzi Russell
This guest did not leave comments about this hotel.
Non-smoking. Clean. Missed complimentary breakfast that we usually enjoy (Country Inn and Suites).
The location is great I had to do a lot of online work the wifi on the second floor was not good at all. I had to use a mobile hot spot just to complete my work and check email. My room was located near the elevator so I would think the wifi signal would have been better.
Room looked good, updated Microwave, fridge were not in room as stated on booking. Front desk offered use of both in hotel's restaurant, but declined due to public health reasons
Very nice that it was on the ground floor level for us. Very close to several restaurants.
I have Celiac Disease and have to be 100% Gluten Free for medical reasons and I was able to eat the breakfast buffet which doesn't happen often. No refrigerator in the room.
Nothing The manager tried to increase my nightly rate by 40$/night halfway through my stay. I wound up moving out to a different Hotel
Price, friendly staff, continental breakfast. Close to my VA Hospital. Handicap room much too far from parking. Room smelled musty like old tobacco. Dust on headboard. noisy refrigerator. After thought handicap preparations. Tub hard to access.
Our first room had mold in the bathroom. Our second was ok