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Staff friendly and helpful, cabana simple but spacious, would have liked more storage space dominating orange as corporate color a little strong, breakfast didn't offer any green tea, yoghurt or muesli, but otherwise quite ok
The rooms was superb
I like the room at the new wing. It's spacious and comfortable. Nothing much to do in the night. The recreation place should have more activities. I think it should have some do up, as the place really downgrade the Hotel standard.
I like the fact that it was next to the Cable Ski Park which was the highlight of my trip. the buffet was not up to standard.
accommodation is great with lots of attraction. They also made some free activities for children. Money is worth spending with such a nice place. Food is not nice. Free Shuttle bus is not provided to city area. Management should look into this aspects.
Good location, clean room, good breakfast (kueh2 good) 1. Room telephone not working very well, rather noisy at time (Room 722) 2. At breakfast, not enough staff to clear dirty plates/bowls, hence we have to carry ourselves to an empty table next to us
The bathroom had a standing shower, which is my preference. The room was very quiet, unlike many hotel rooms on Batam Island. The buffet breakfast was adequate, especially if you can cope with mainly-Indonesian offerings. That said, you could order eggs done any style but there was not much else to go with them. I only had breakfast there, but the staff were pleasant and very obliging. Most of the functions on the bed-side remote control gadget did not work - e.g. the clock was incorrect, the remote TV function did not work, there were no bed-side reading lights even though there were controls for them. The bar-fridge was locked which was a nuisance when I wanted a drink of juice or something late at night. Please note that a business colleague recommended the wrong hotel - he meant to refer me to the Swiss Belhotel, which is much better located for my purposes. This hotel wasn't. However, it was not an entirely unpleasant stay even though I probably will not stay here again because of its location for my needs.
The breakfast menu, and the staff in the cafe. The room i got, stinks and the bedsheets have lots of stain.. which i got it change once & the new one also have stains. Apart from that its a good budget hotel.