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I loved the big bed and the cleanliness of the rooms. I didn't like that the television in the sitting room didn't work and the coffee maker was dirty.
Very spacious and clean. Very courteous staff Bathroom needed to be updated
it was good service, the people were nice, and the bed was comfortable. I will be staying again the water in the room took too long to get hot, and we had alittle trouble with the key card
All conveniences were there. You might want to add another computer for guest use, as one week night I did find both computers in lengthy use by one person and his partner. Inasmuch as my stay included time during the Passover Jewish holiday, your breakfast buffet should have included Passover matzoh as one of the available choices, and there was none. This would seem to show some ethnic insensitivity, since Jewish patrons should not eat bread or similar baked goods on this holiday.
The staff was very professional, friendly and flexible. We originally planned to stay for three nights but b/c of a blizzard we had to stay two additional nights. The microwave needs replacing as the turn table did not rotate. Also, the televisions were not HD so the pictures were blurry.
Convenient location. Breakfast included. First issue concerned checking in. The computer reservation system was malfunctioning and the hotel was unable to access my reservation. I did have a copy of my confirmation fortunately. It took 45 minutes to find me a room which was not the room I had reserved. Room carpet was stained. Dust ruffle and shower curtain were very wrinkled. Housekeeping did not empty the trash can. The woman attending to breakfast bar was somehow locked out of the kitchen so some items were not available. Observed her, a maintenance man and several guests attempting to break into the kitchen with knives and scissors. They eventually broke down the door, breaking the door frame, causing significant damage. I have stayed here several times before and was overall disappointed.
Every night my sleep was interrupted by a very loud noise coming from a backing up garbage truck that sounded like a giant alarm clock. Front desk promised but failed to move my room. They also swore that the truck won't be back on my last night of stay, yet once again I was woken up prematurely.