das Restaurant, der service im restaurant + die Küche.Ausserdem im golfshop der brasilianische MA, der die tee times vereinbarte, super freundlich. Alles bis auf das was mir gefallen hat
schöne zimmer, gut und modern eingerichtet, wunderschöner Kinderspielplatz für 5 * - zu wenig sauber, schlecht informiert, zu wenig zuvorkommend, zu laut...würde nicht wiederkommen
sehr elegante Empfangshalle, die Anlage insgesamt sehr ansprechend,Frühstücks-Buffet sehr ausreichend, freundliche Mitarbeiter Ausgabe bzw. Rückgabe Strand/Pool-Handtücher zu umständlich
Haare im Bett (mehrfach!!), Dreck in den Ecken, Ränder auf den Tischen, alte Möbel
Die gute Lage
Das schöne und umfassende Buffet zum Morgenessen Der Zimmerservice, der zu spät erfolgt ist.
Lage direkt an der Marina, Aussicht, Pool-Bereich Das Badezimmer (Zimmer 230) stinkt, sehr schade..
Fruehstueck ist gut, Blick aufs Meer auch. Roomservice ist gut Zu viele Paare mit Kindern, deswegen viel Schrei beim Pool. Nachtclub spielt Musik die ganze Nacht deswegen kann man nicht schlafen mit offenen Fenstern, WiFi ist im Hotel teuer und mit Problemen verbunden, und PC mit kostenlosen Internet ist staendig mit spielenden Kindern besetzt.
Das Hotel liegt direkt an der Marina mit Sicht auf die schönsten Yachten. Hier haben sie das gefühl dazu zu gehören :-)zu den oberen 10000.
Lage und Ausstattung wir hatten ständig Lärmbelästigung durch Bauarbeiten im Hotel
Shuttle service to golf courses and the golf desk person at the hotel very helpful No sky news or sports in the bedrooms, Very dissapointed with just having bbc and cnn news only.
the room was nice and large, big comfy bed. breakfast was always the same and a bit dull. plumbing was leaky. booking made via booking.com did not work and the staff were notvery helpful about this.
The hotel staff advised us to book thru booking.com as we would get a better deal. Also once we had booked they upgraded us to a club room which had a bed big enough for at least 4 adults!!! Although the included breakfast had a wide choice, the cooked food was not the best I have ever had.
Willingly upgraded our room from twin to double at no extra charge. Great restaurant. Fantastic buffet breakfast. Beautiful relaxing surroundings. Close to the marina for pleasant after dinner stroll. Noisy guests returning to their room in early hours of the morning.
As you would expect. The towels in the room were poor. During our stay there were some groups especially around the pool area who wer badly behaved and the language they used was disgraceful. I understand that this is a difficult situation for the hotel but I feel that someone should have at least tried to deal with this group on behalf of the other guests. Because of this I would find it difficult to return to the hotel
Location, spa, breakfast In a 5 star hotel room, I wuold expect iron and kettle
Cleanliness and good service
breakfast excellent. location excellent no tea making facilities in bedroom. tv stations very limited
Location and price were good and staff very obliging and pleasant. It is little bit dated and really only 3 star at best.
Very relaxing, with everything we needed within the hotel grounds.
If you have kids and want to stay on an hotel that has everything for you and your kids, this is the one. Amazing pools (one with sand), garden to walk and relax and a great place for our kids to play. One thing that i do not like, in this hotel and the other 5 stars hotels, is when we get to the pools, all the sunbeds are with towels and we do not have none where we can lay down and rest. The hotel should have a person to check the sunbeds that have towels but the persons went to their room to relax and remove them so other guests could relax by the pool.
Reception staff very helpful and friendly. Room very comfortable and room service very much on the ball. Public areas a bit odd - lacking warmth and character,but made up for by the room.
500m waking to the beach. 500m waking to the center...the best hotel in portugal...
This is an excellent resort that I would recommend to others. The staff in particular was first rate.
everything breakfast fantastic and spa so proffesional cant wait to return but i work on a budget so will only be able to go when rates are good
excellent service, clean, relaxing and comfortable
chic graet servive
the location, the staff,the room,the facilities all superb.
The hotel was modern,well designed and has superb rooms,beds,swimming pools,gardens,spa and location. The staff are generally well trained (with 2 exceptions!) polite,motivated and efficient. The breakfast was excellent and our entire stay was very enjoyable and one of our best ever experiences. The gym was a bit weak in comparison to the rest of the hotel and could have had better weights and better air conditioning