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An absolutely beautiful hotel with an excellent staff and a fine restaurant as well. It would be foolish to stay anywhere else in Surabaya.
The room did not have a balcony as on the reservation, but it was huge. it was very used, with holes in the sofa, holes (6) in the bedlinnen, the bathroom was needing also some extra cleaning. the breakfast did not translate the architecture, with durty napkins, and low variety and quality of food. we complained to the manager who was very kind and paid attention to our comments.