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Location, room size and oversize window. Somewhat dated fixtures in bathroom; hotel inaccurately labels 'new wing' as 'new' when it's been almost 10 years since construction (circa 2006).
It was so awesome staying here thanks to the great service and every thing!!
We had never been to Seoul before and wanted to book a hotel close to the shopping areas. The hotel was at an ideal location. Exit the hotel's front entrance, make a right turn, walk to the corner and find the stairs leading to the shops underground. Or, a gray cab to Namdaemun is only $1.90.The room carpet was stained. Everything else was immaculate. The marbled bathroom has the latest Toto. The hotel restaurants were pricey. An alternative? From the lobby, go down the stairway to their basement food court which is run by their department store. It's inexpensive and good.
when we arrived there wasn't any kingsize bed for our reservation, so they gave us an upgrade without additional penny ! there were plenty of issues while ordering a movie.
The location and the staff at the hotel was always very helpful and courteous. English was never a problem.
Very convenient for going to lotte world. But that only really needs one day. Easy access to subway. Lobby lounge is a joke $25 for a glass of wine, way over priced, even considering korean inflated wine prices. Rooms don't feel 5-star, a bit small and could use a more thorough updating. Perhaps some plugs near the bed for cellphone charging.