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We are here and have been here several days. We have muttled through most of the issues directly with hotel. However I learned today about the pool closure clause. Let me bring you up to speed and our new issues today. First day; 1. Pool closed for repairs. Offered to carry us back and forth to other hotel across town. 2. Forced to buy drinking water, as the water in room is not drinkable. Bought 5 gallons. Was delivered to room in five gallon jug with spicket. 3. Intermittent hot water. Either VERY hot or NOT hot at all. No water pressure. 4. Woke up first morning to all five gallons on floor. Spicket was not working correctly. Was replaced and cleaned up. 5. Zero water pressure. Finally I said something and they fixed. (My fault for not saying anything sooner). Filter on faucet was clogged. 6. Bought food to make breakfast. Made breakfast second day. Set off fire alarm in room due to grease burning off burner. There was no vent to suck out smoke. Last night made dinner a...
First time staying here. Had to change rooms a/c not working. Stayed on the ground floor a bit loud at times. Very helpful and courteous staff. Free Wifi was a great help.
This hotel is just FANTASTIC! The destination is also awesome! I went to this hotel for a diving trip and I found just so much things to do, I went to see the Mayan ruins (which was the first time I did that), went to the fantastic forest, the Rain Forest and the local famous Belize Zoo. It is incredible the species of animals that I had never seen. Anyway I highly recommend this destination for your vacation... ohhh and try the cocktails on the Grill... delicious!!!