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Die Angestellten sind immer freundlich und kennen Ihren Namen. Einrichtungen immer sauber und gut organisiert. kostenloses Frühstück sehr gut und sehr schmackhaft. Ich bin immer sehr zufrieden mit ihren Betten und die Zimmer sind sehr geräumig. Die Bäder sind immer sauber und gut ausgestattet.
Sauber, ruhig, komfortabel Zimmer. Das Personal war sehr freundlich und hilfsbereit.
Ich war sehr zufrieden mit unserem Aufenthalt im Radisson. Tolle Lage nur wenige Gehminuten von Downtown Central Market, Nationaltheater, etc. Die Zimmer waren sauber und komfortabel und das Frühstück war großartig. Das Personal war sehr hilfsbereit und zuvorkommend bei allen Fragen / Wünsche. Würde auf jeden Fall wieder hier übernachten. Bar/Restaurant auf dem Gelände war etwas teuer.
Loved my rolm because it was very spacious, bed was comfortable, everything was clean except for the trash in the trashcan when I arrived in the room. TV was great with different languages including Mandarin.. Beautiful vien from my room overlooking the city. Staff was excellent, especially at the front desk. They are bilingual and very informative. Overall, I liked the hotel but I did not like the pool area. There were always meetings being held in that area constantly so I didnt have a chance to swim. The pool was small regardless. I did not like the restaurant or the service very well. I would sit down and 20 minutes would pass by without a waiter approaching me and I would sit where they could clearly see me. I then have to flag them down to put my order in. The food was okay and pricey. You could do better at McDonald's in taste and price. The free breakfast there was very nice. Good assortment of fruit, cereal, yogurt, meat, bread, egss, juice, and milk. Location around the area is not the safest. As a foreigner, I do not recommend others to walk alone. Use a taxi.
From the moment we walked in the staff were friendly, helpful, and throughout our stay they were always ready to assist, whether providing an extra towel or arranging transportation. Things you might expect, but with a far better attitude than you tend to find in the USA. The entire hotel was very clean at all times, which is important to me. Toilets allow you to flush paper, unlike many local establishments. Food was consistently fresh and tasted excellent. No genuine complaints. Trying to think what I'd have preferred to be different, the hallways and bathroom were less brightly lit than I'd like, but not bad. The hotel is very much a European style and not intended to look local in any way. My teens were the youngest people I saw there, and it's not set up for young kids. Location is great if you plan to spend time in San Jose but not terribly convenient to tourist attractions...which is true of any hotel in San Jose.
Nicest place I ever stayed in. Brand new luxury.
We've stayed here before and things were better then. This time we reserved a crib ahead of time, and when we arrived we were told that the crib is on its way. 30 minutes passed and still no crib and no word from anyone. I called reception again and they said that the crib was not coming anymore since they didn't have one for us anymore. They didn't offer any solutions, just said no crib. I asked if there is a small bed they could wheel into our room and finally they agreed. Also there were a few blood stains on our bedsheets. Gross. I told all of this to reception when we checked out but they showed no concern.
I have enjoyed staying there for the last 3 years and will continue staying there I enjoy the Casino and the staff there I don't have anything to say that I didn't enjoy
The Sheratons transportation service is highly over priced use local cabs . They charge almost double the normal rate for shuttle service The shuttle service is highly over priced and they don't know where they are going
I liked that there was a bar on site and a pool table. The bathroom was spacious. The night we stayed there, a DJ was playing loud music in the reception area. I couldn't really hear the woman who was checking us in at the front desk.
Very different experience as a hotel , sort of a club in a constant happy hour. No shuttle to the airport and loud music playing all the time at the lobby .
When we arrived at Aloft, the lobby was packed with people. There was some kind of party going on. The staff told me I they didn't actually have a room for me, despite my reservation. Instead they told us we had to stay at the Hotel Indigo down the street. Indigo was fine, but they charged us more for the room, and it was not the room configuration we reserved at Aloft.