Location was convenient for us and near restaurants and places we were visiting. Rooms were good sized and fairly clean. Breakfast was good. Staff is friendly. Motel does not have much of a view. Fitness facility equipment needs to be repaired or replaced...it is not in working condition. We had no water one night and no hot water another day.
Nothing old run down still under renovations Your website indicated that I reserved a Junior suite with a jacuzzi. I was assigned to a Room not a Suite with an old rusty bathtub and filthy room.The front disk was clueless I had to demand the suite as that was stated in my reservation it took the front desk two hours to clean a suite and gave it to me, The breakfast was so poor and very unfriendly staff I asked for ice it was like doing me a favor to get it. The mad service was so bad the room was not cleaned the sheets were not changed I asked in advance for extra bellows and towels I had to keep on asking until I got it. It is a Howard Johnson with standards that was not met. For the money I paid I could have stayed at the Savoy which is far better for less than I paid. bad choice
The Hotel Staff was very kind, the lovely designed room and an excellent breakfast were top hits of my stay. I didn't have internet in my room. The WI Fi conection/signal didn't reach it.I booked one more night via telephone and they told me they will mantein the Booking.com rate, but this didn't happen, I had to pay more at the end.
Staff in all areas of hotel were outstanding in terms of their friendliness and helpfulness. It was a privilege to stay there.The hotel was very relaxing. I liked the pianist and small band in the early evenings.The staff knew their city and made good recommendations re bars and restaurants.They were always smiling.The breakfasts were great.The live showing of all the Argentina and one england World Cup games on a large screen was great in terms of atmosphere. The gym equipment is outdated and the facility could be improved upon.Whilst they did not have me booked in for two seperate stays (their misunderstanding of my booking) they rectified this very well and quickly.
Hotel beautiful and beautifully decorated, Recommended it and 4 other friends stayed there as well. Referred us to ghastly restaurant. Not sure I didn't pay more than advertised on your website.
I have been in many nice hotels in Europe and the US but I must say that the Esplendor Rosario is above all of them. The hotel has been very nicely decorated. You can still feel the charm of the old times (the hotel was originally inaugurated in 1910) but with all the modern amenities. We had the VIP Suite that was huge. Almost all the staff was nice. The exception being the young woman at the front desk that checked us in / out. She seems to dislike her job...By contrast, all the other staff were really helpful and did an excellent job.
Helpful and friendly staff, excellent restaurant, and beautiful building Lack of natural light in my room
A really good location. The building is a wonderful and imaginative restoration. Good buffet breakfast in a rooftop dining area. Room service and bar needs attention.