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Lovely bar and restaurant space on the beachside of the hotel. Great breakfast, cocktails and bar food - the best we ate and drank in Philipsburg. Sea view rooms are a good size, modern, clean, great bathroom, small fridge, wooden floors. All staff very friendly and helpful. At breakfast you can order fresh eggs etc from a menu on the table but no one told us or offered it so we missed out for the first 3 days. Location is great for a couple of days but not the best holiday location on the island. Once cruise ships leave around 6 pm the area closes down. The city view room on 3rd floor that we stayed in on our last night before flying out was cheaper but not as nice as ocean view - pay the extra.
Everything except beach access Not good access to a beach directly at the resort
We had several maintenance issue that we could not get fixed -- air conditioning, toilet, plugged drain. Staff was not responsive.
The water, beach, and friendliness of the staff was outstanding! We especially liked the guys in Aqua Mania who gave us the scoop on the best snorkel site (Divi Bay, with a sunken sailboat, helicopter and submarine!) We had a GREAT room with an awesome view in the newest part of the resort. Resturant choices were not great on property, and the building layout was little confusing.
Don't know how they did it but they got rid of all but one mosquito, a comfort to know during the current Zika outbreak. They added a second elevator on the other far end of the property. Cleanliness has always been good here but this time, immaculate (bravo to the cleaning staff). Any issue reported is handled quickly and thoroughly. Not enough tv channels, which you need when stuck inside due to inclement weather. WiFi was not always reliable but that may be an islandwide issue. I didn't need it but I noticed the bathroom shower and sink water didn't get warm. Maybe a small hotplate in studios would a nice addition to fridge and microwave.