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The location is very close downtown and the river. The concierge was keeping track of me and reporting it to someone.
The facilities were good but the staff treatment was insulting and substandard. I am close to demanding a refund on the bill due to how much this ruined my time there with my partner. The staff ruined the whole stay. I feel cheated by the amount I paid to get treated so poorly.
Location was good. Staff were friendly and helpful. Although the price we paid was reasonable, we felt the room was in definite need of renovation and up-dating. The wooden dresser and night tables were worn and not very attractive.
The room was really great. Kitchen, washer/dryer, huge TVs in living and bedroom. The staff weren't that great.
Nice rooms, nice view. Location is ok as long as you don't mind walking a bit. Bus stop right in front of the hotel - just $4.50 to the airport, runs every 20 minutes. Surly, unaccommodating staff. Don't dare show up a minute before hotel check-in time! Don't ask for directions. Don't ask for anything and you'll be fine.
The river view was the highlight. The hotel is relatively new, and the decoration is nice and suitable for young couple. Room service menu didn't have anything for vegetarians. It'd be great if we had a hot tub. limited parking outside.
Das Frühstücksbuffet ist hervorragend.
Badezimmer ist fuer solch eine Hotelklasse alles andere als akzeptabel. Nicht richtig sauber gewesen, Haare zwischen den Handtuechern, Haare in der "Badewanne" in der man leider nicht baden konnte weil sie zu klein war, Papiermuell im Zimmer
Zimmer sauber; Mitarbeiter freundlich. Falsche Abrechnung, schlechte Schallisolation, Lärm von aussen (Baustellen, Veranstaltungen).
The staff were really friendly and helpful.The room was lovely. We will go back next time we need to stay in Perth.
The location amidst beautiful gardens and statues, with magnificent walks at all times of the day along the Swan River were all features that made my stay memorable. It also was in very easy walking distance of the city centre fand other transport for further siteseeing and shopping.
The staff were so helpful and even booked me in early at 10am. Only one night stay as celebrating a Melbourne Cup function at the hotel, but always enjoy my stay. Had to pay $16 for parking ontop of hotel room. Parking should be free for hotel guests.
staff where not the usually friendly hyatt people i have experienced in the past. food is well below par, executive lounge is not good value for money.
service was great, room was lovely and bed comfortable no
Paid for a river view room and got a poolside room. No tea or milk only 1 bathrobe.