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Compared to the last time I stayed there, they really stepped up on the cleanliness. much better Also at the dinner party we attended I had a horrible headache and needed a coffee badly. the server Liam and Juan were very helpful and kind to get me the coffee and check back on me to see if I was better. Some of the staff was very eager to assist and others seemed bothered when asked a question. Which was totally undermined the good customer service provided by their peers. Also I could not pay for room service with a credit card nor cash, they wanted me to provide a 50.00 deposit to use room service and the difference would be returned at check out. I felt this was unacceptable for hotel of that quality.
The room is clean and the areas. staff reception, ask for service 3 times and ignore, the maid forgot stuff in the room. I saw big roach when we ate by the pool.
Exactly what I need for business.
Very modern and spacious rooms in the heart of downtown Panama City. Breakfast buffet was the best! Better than all-inclusive resorts.
Great value, location and amenities!
I have never stayed at a hotel that had such an amazing complimentary breakfast. The food was absolutely delicious and the staff was wonderful. It does not include a lounge for dancing. My husband and I wanted to dance a bit but not really go to a club. It would have been nice if the hotel had a lounge were we could sit and dance a bit.
Das im Preis inbegriffene Frühstück war ausgezeichnet. Das Personal war sehr freundlich und professionell. Wir kamen sehr spät an (3:00 Uhr) aber das war kein Problem. Gute Lage in der Nähe mehrerer Kasinos und Restaurants Casino noch nicht geöffnet, aber ich wusste dies im Voraus aus den Bewertungen
Zimmer An der Rezeption, Pool und Zimmerservice.
Wir hatten eine tolle Erfahrung ... freundliches Personal, schöne und geräumige Zimmer, ideale Lage
The location No A/C it was a nightmare! They are saving cost cutting the A/C in most places the room wa sonhot they gave us another room and was the same! The a/c controlee does not allow you to lower the temperature morenthan 67 o. It is insane i like the cold cold rooms when coming form work and it was really dissapointed. No more Trump for you!
NOTHING.!! The total experience was unsatisfactory. The infrastructure is worn out and run down. The elevator system is far too complicated and restricting. The hotel is living on Trump's reputation to make it. The entire hotel smelled of mold and is a hazard to health. The food was far too "clever" and not what we ordered. The staff was excellent and very accommodating. Three star at best..
truely five star service Not many things to walk to around hotel.
Installations and location No service what so ever. Missed my flight because of them and they did not care about not having any service.
Muy buen hotel, me encanto mi estadia, tiene cerca muchos restaurantes y locales de comida rapida, tiene muy cerca un supermercado y una estacion del metro. Muy recomendable
Las habitaciones y las instalaciones excelentes Demora en el checo in, confundieron el numero de habitación y quisieron facturar el desayuno que estaba pago, el WiFi debería estar incluido en la tarifa.
We had an excellent stay. Alonso treated us during the breakfast like king and a Quenn. We will stay again!!! Gym, the smell was horrible!
Very helpful and professional staff. Front desk was terrific! Excellent cookies!!! The pool was unavailable during my stay due to repairs.
At first my husband and I were skeptical about the hotel since it had been very inexpensive... however from the moment we walked in the staff was very nice and helpful the room very clean and the bed extremely comfortable. We are very glad we chose Doubletree for our short stay in Panama. I loved the hotel and everything IN it. I was not a big fan of the surrounding area, especially since we kept getting lost around that side of town and couldn't find a single well-known restaurant to eat around the hotel.
On the room, it has a noises all the night.
The price was great at around $50/night. The bed was comfortable and the room was nice. The check-in person was super nice and gave me free Wi-Fi in-room when it was supposed to be paid. The location is great, next to the metro and the downtown area. The elevator was tiny and slow. I was surprised that Wi-Fi in room was not included (until the check-in agent gave it to me for free). The area is pretty dead at night.
The hotel is in a great location. Very close to Calle Uruguay Nothing bad to say!
The location of the hotel in the heart of the financial district. The staff was very inattentive and unfriendly.
The location Horrible damp smell through many of the rooms, and even the hallways. Putting your clothes inside the drawers would force you to have them laundered before you could wear them.