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Beach, availability of a variety of activities, option of cooking in the room, having the plaza in walking distance, the beauty of the grounds, helpfulness of staff. Internet service,
Beach and pools Room was not great, the bed was poor, and housekeeping was poor.
Great staff. They were friendly helpful. Drinks were a little weak, but that was fine as you can have as many as you like. Clean rooms. Good food. Great beach. Only issue we had was the distance from down town. It was an hour ride about to the boardwalk. Thankfully the cabs are cheap and easy to get.
Room View that's all. Manager was very rude & rooms ac never worked. We were 29 friends & manager keep bothering us to pay for extra person. We told him we r only 29 but still he insist to lineup all so he can do head count. This is the most unprofessional hotel managent I have ever seen !! We used Riu hotel every year since 2008 for our club. No more Riu hotels in future.
The best vacation I ever had. The place is clean and safe. I have stayed on the resort because it fulfills all my needs. In the evening they have local vendors come in to sell items to take home as gifts. For example 'T-shirts, hand bags, jewelry...etc No. Just perfect! By the way, all the staff here speaks English wish is good because my Spanish is not too good.
All inclusive is a more efficient and productive billing method. Thin walls, loud neighbors, exterior needs paint, weather was terrible and hotel did not seem prepared for bad weather options.