friendly, helpful lobby staff
check-in clerk took us directly to room.
no place to unload vehicle on arrival.
10 minutes to circle back to parking garage.
then found remote space, carried luggage through confusing hallways to tiny elevator, then 200 meters to lobby checkin desk.
Horrible, frustrating experience after 4 hour drive.
Restaurant service was awful.
20 minutes to get everyone's drink orders taken and corrected.
Never an offer to refill water or wine.
another hour to get entrees. - arrived cold and congealed.
fire alarm at 4AM disturbed us- no notification as to whether it was real or a prank.
15 minutes to turn it off.