the room the food was truly below standard, expensive aswell. specially the lebanese resturant.
The hotel was great, our room was big and comfortable with unique bath room. The breakfast was great having many choices and even hot chocolate, which is not very common in China. The location is quite far from the centre of Nanjing and shopping district.
I've spent very good time in this hotel. The room, restaurant, swimming pool...are first class The employees are very nice must their level of english is sometimes not so good. It isn't really a problem because they are very polite and nice but you must sometimes be patient and be eady not to receive what you've ordered.
Location is great! Near metro, shopping and tourist sites. Staff was good and room was comfortable, room service was fast but then again there were not many guests. Smell of tobacco in non smoking room, other dubious odors emitted in various locations throughout the hotel. Gym and spa facilities were well staffed but outdated. The swimming pool roof cover was filthy and spotted with mildew. Yes the marble floor in the lobby was well waxed but that alone does not make a 5 star experience. What is it about China and the lack of care on the outside of buildings! Looks like they never wash outside windows, repair tiles, paint or hydrowash!