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I liked the location as I was there to shop and to attend business meetings. The staff were exceptionally attentive and helpful.
The staff were friendly and efficient at check-in. The room was spacious and clean and had a lovely view of the city. The king bed was comfortable however the doona had a black mark on it and the sheet had a little tear (probably not what you would expect from a five star hotel).. Check out was a lengthy process but overall we had a pleasant stay. I didn't really like the 'make shift' wall between the bathroom and bedroom and there was no bath tub (we stayed in the Deluxe King Suite)
Comfortable bed. modern design. Shower was not quite as luxurious as expected.
Location was good. In the CBD, and close to Southern Cross Station and trams. No WiFi included. You can purchase it (with limited data) for $22 daily, but it's for ONE device only. There were few amenities. They did the absolute minimum. Staff was unfriendly except . We would have cancelled if it had been possible.
Location Hotel picture reflect main building but my room was 612 in sort of apartment building, no cleaning service for entire stay.
The place wasnt that small and quite clean The check in and check out time doesnt seem quite flexible and they ask money for keeping out luggage till check in time even for 3 hrs. The night audit is very rude. No wifi in the area even when they said there's wifi in public area. Not recommended
A great hotel that was in a fantastic location. Staff were friendly and always accommodating. Also they
We chose it for it's location. It is adjacent to the Melbourne Convention Centre Plenary auditorium where we attended a presentation by the astrophysicist Dr Neil DeGrass Tyson. There was a small light in the bathroom which was on all night, no control switch to be able to turn it off.
close to convention centre no milk in fridge on 2 days. no hair conditioner on one day
Exzellente Lage in unmittelbarer Nähe zu allen wichtigen Highlights der Stadt, sehr guter Ausgangspunkt für Erkundungen Dunkle und beengende Zimmer, unbedingt ein Zimmer zum Hof nehmen, weil vorne Hauptverkehrsstrasse, Reinigung des Zimmers nicht immer zufriedenstellend
gute L,age des Hotels Zimmer recht klein und dunkel,sehr hellhörig
Gratis Internet für 3 Stunden am Tag Commerce Zimmer eher klein