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The Hotel is very nice and staff is very professional. Room was very clean and modern. Be sure yo get a figm price from the shuttle at the hotel. He took us to burger king and the mall and picked us up at the mall which is maybe 10 min away, then charged us 40$. Is this a nyc taxi in managua? Other taxis in town would have been maybe 3$ each leg of that outing equalling 9$ total, not 40$. Otherwise our stay was great.
This is the best option for a moderately priced hotel close to the airport. There is a pool, friendly service overall, and modern rooms with AC. We have stayed here before with breakfast included, such as on our arrival night. The morning we were flying out, we thought breakfast was included as it had been before. Imagine our surprise to have a hotel employee chase us down at the airport to demand payment half an hour later as we were trying to check in our luggage and go to security to board. Very strange behavior to try and collect a $35 bill, which we certainly weren't trying to avoid after spending thousands on this trip. An email to the hotel management went unanswered.
This hotel has a very pleasant swimming pool area, excellent ceviche, and good food and service overall.
Gelände. Veraltetes Dekor, schmutzige Sofas, beschädigte Möbel, kein kostenloser Flughafentransfer, unzureichende Internetverbindung, Preis für Essen in der Bar und Restaurants.
Praktische Lage in die Gegend war sehr sicher. Alle Annehmlichkeiten und das Frühstück war klasse.
This place is practically in the airport. Great for those early morning flights.
Open concept, ac, close to airport, across to be exact, made it very convenient to walk to the hotel after late flight to pick up rental in the am. In such a competitive market it is important to treat each consumer with courtesy and respect. At the end of the day, the guest is the true employer. This hotel staff must improve their attitude towards the incoming guest, as they are very confrontational instead of welcoming, no guest should ever want to run out as they are checking in to their room, if room has been previously booked, do not try to add unwanted additional charges. In addition, Our room had not been aired out in sometime and it was inundated with Mosquitoes, which cleared out after running ac and and simply opening the door, not a good combo after dealing with a combative reception and front lobby staff. In summary, improve customer service, be more welcoming and air out the rooms from time to time to make the guest, your true employer, at home and allow him/her to want to keep you as his/her hotel Of choice on their future trips.
I was so disappointed with this hotel!! I actually made a point to book a 'nicer' hotel for our last night in Nicaragua thinking there would be less chance of problems occuring- totally wrong. Their customer service barely exist, prices for massage are listed wrong at front desk ( you don't learn about that until after your massage). I had confirmed a bottle of champagne and a cake in our room prior to arrivel 3 times and it still wasn't there. There was miscommunication with the hotel and their own taxi service. We were told the driver was new and didn't understand how the system worked nor did anyone bother to explain it to us. Our $7 cab ride ended up costing us $35 which we were stuck paying. Normally I don't mind paying for pricier hotels but I like to be informed first.
We stayed at the Real Intercontinental for one night since we were going to be visiting 4 other cities in Nicaragua. All I can say is that it is a fabulous hotel. Beautiful lobby, rooms, bar, pool...Everything was clean and well equipped. We stayed in an executive room which included free drinks from 6-8 pm and breakfast in a private lounge. Everything was great! The bartender, I believe his name was Jose, was very cordial and friendly. The breakfast was also great! Even though the nacatamales (traditional nicaraguan dish) had run out, they were nice enough to order more for me! It is also steps away from the mall and it has a beautiful view of Managua Lake. Definitely recommend this hotel!