Position was fantastic, car park charges were included, staff were friendly. One bed and pillow was hard, room really needed updating, Staircase quite steep and room access right behind fire door.
The noise from outside and the creaking floorboards from the room above
It was on the high street in Keswick, really central. Noise from refridgeration/ air con units
Hotel was excellent value for money. super facilities and the sofa bed was excellent for my 2 year old son. Parking pass was handy and close to lake. Hotel was noisey at night due to centre location
The staff at the Kings Arms were very helpful.
location great .
Location , the hotel itself . The service in the dining room was below standard . Wrong orders , food luke warm .
The Hotel was warm and friendly, the room was very nice and very clean and the staff were very helpful. I would certainly use this hotel again when next in Keswick!
Excellent location, well appointed rooms, good value
Comfortable, warm room - great location Twin bedded room where one bed shorter that the other - not ideal for taller person.
Most of all the friendliness and excellent service given by all the staff & the quality of the food
The Hotel was and is amzing, food is gorgeous staff are brilliant. i stayed in the woodford suite and enjoyed every minute of it. keswick is such a beautiful place. nothing at all
We love Keswick anyway so of course the location was ideal. We would fully recommend this hotel. The food was excellent. The menu changed daily and every meal was superb. The staff couldn’t do enough for you.
The accommodations and the food were excellent! It was also nice to have access to a large car park.
It was my 60th birthday treat from my daughters and we all had an absolutely fabulous time. The hotel and food were excellent and the manner of the staff is very rare to find these days. They were polite and courteous at all times. Normally we wouldn't really be able to afford £80 per person per night but for the experience it was worth every penny. It certainly would be worth saving up to return.
Warm welcome.Pleasing location near Lake Derwentwater.Excellent breakfast served by pleasant willing staff. sign of any owners or managers throughout our four day stay!? none at all!
Spacious room with beautiful design, lovely food, pleasant staff, beautiful setting. OTher than the exceptionally squeaky headboard that we reported during our stay there is nothing I can criticise.
The excellent food and the location and proximity to Keswick town. Bathroom was a bit dated and shower cubicle had seen better days.
Very clean, good standard of presentation and facilities bedrooms lovely Staff very welcoming, polite and courteous and nothing was too much trouble for the staff Food excellent, well presented and great choice
very freindly staff, excellent food, first class accommodation, every was perfect. nothing
Ruhige Lage, herrlicher Garten, Einrichtung Zimmer und Bad auf qualitativ hohem Niveau, sehr gepflegt. nein
Schönes, geräumiges Zimmer mit modernem Bad. Gute Lage. Service beim Abendessen. Schwimmbad wurde zwar angepriesen, war am Morgen aber nicht benutzbar, da gerade Wasserreinigung stattfand.
Friendly staff and an excellent breakfast. Great beer (Wainwrights) None
Efficient staff,good food and excellent bar. Toilet did not function in room allocated,had to change rooms. Room very cramped,more suited to a single than a double.Nowhere to sit down and no drawers in room.
Location The room smelled funny. I was only given one pillow that was flat, I asked for another and this was just as flat. This hotel is in a great location but not worth it.
Very helpful & friendly staff Ideally situated for walking & evening leisure Restaurant meals excellent We were celebrating our Wedding Anniversary & the Manager organised arrangement of flowers for our room for my good lady - brownie points gained As there is no parking facility, because of the superb location in the village, there was only side road parking - There is however a loading bay area for removal & loading of luggage - so once unloaded , parking was available within a 2 minute walk - so perfectly acceptable for such a busy & popular location
great staff very friendly. we booked with 4 friends 2 rooms. the staff noticed that we were close friends and asked whether we prefered one 4 person room. great idea. good service!
Excellent Cumbrian breakfast. Staff very helpful. Good base for exploring Northern Lakes.
Improved room following renovation, central location, friendly atmosphere Increased use of inexperienced foreign workers?
Very comfortable, good service. Original room allocated was on 2nd floor not 1st as requested. Changed immediately with no quibble. Nothing at all
Friendly relaxed and welcoming,modern bedrooms in an old charming hotel.Good bar food and beers.Lots of extras for the walker.Excellent breakfast. No hotel parking, it can be quite expensive to park in keswick, unless you are fortunate enough to find a free space it costs £6 for 10 hours.
Great location all of the towns other attractions were close to the hotel. You could hear the hotel plumbing during the night.