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Breakfast room at top floor
It was clean and the room was not smelly.
My wife and I stay for 4 night (it was our 2nd stay after last 2 years). At 1st night, they upgrade us to a suite room (thanks to Jenifer), cause of problem with our prev booked room. Breakfast was various and good quality for 4* hotel. Location : bus stop just infront of Hotel, 10 min walk to West Lake. As an "International" stated at the hotel name, please add more english speaking front office staff.
Excellent staff, very clean, excellent location
Being quite cool, no heating possibilities, air conditioning even in position 'heating' not heating. Dinner in chinese restaurant: staff hardly speak English, food quality rather fair than good
Very close to Westlake, high quality services