facility look nice in the bedroom are clean but doesn't make up for Poor customer service Website promised breakfast included. Called and confirmed before booking. Call before I left and confirm about breakfast. Upon arrival was told there is no breakfast. I have a teenager to feed so this was a top priority No customer compensation. Part of the problem was no locals working there
Location was great. Very nice clean hotel I had an issue with the sleep number bed. Both remotes worked on the one bed leaving the other deflated. Maintainece looked at it and said they fixed it. They got air in the other bed but the remotes still didn't work. It was late, I dealt with it. Otherwise great room
I loved being right downtown in Fargo. The staff were delightful and the ease of parking in the ramp where my car was protected was great. The hotel ONLY has sleep number beds, so I expected them to be high quality. One of them had an incredibly loud (obviously broken) motor and the other one was single chamber - it was very much like a poor quality air mattress. The room was very small and many things were broken including the shower curtain rod. And to top it off, the duvet cover opening was at the head of the bed - I made the mistake of looking in it only to find a very stained and grey insert. Although it looked great when we arrived, we shouldn't have looked so close.
Great location. Good/close parking. Nice facility. Staff was helpful. Quick check-in. Not quite as cleanly as I would have liked. Slightly run down and could use a remodel, especially for the rates. Staff could have been friendlier. For one of the pricier hotels, could offer something above and beyond/special touch (a complimentary bottled water or mint on pillow or makeup remover wipes in bathroom or just those added touches).
We upgraded to a suite for our 2 night stay (for little extra $) and the room was excellent. Large bedroom, comfortable bed, plenty of pillows. TVs in both bedroom and living room, with a door separating the two. Bar area was great. Bathroom was okay, but shower was very small and awkwaed, toilet flushed very slow (seemed clogged), and huge bathtub was located in the bedroom (?).
everything is great at this location
Have stayed here many times. Close to the mall and department stores. Very clean and comfortable.
Clean fast and airport pickup
This was a very luxurious hotel, we were pleased with the staff, ease of check-in/out, and the overall amenities included. Upon arriving I was shocked at how fancy it was, especially for the price. I would highly recommend this hotel to anyone, and I have stated in 4 different hotels in Fargo, ND. The Ramada is hands down the best option.
Checked in, was automatically upgraded to a suite. Coffee in the lobby, good stores and restaurants nearby. Wifi is fast. Parking lot is well lit. Very nice spot to stay. would have liked continental breakfast but for $79 you can't have everything.
Everybody was very friendly and hotel was clean and neat. The pool area was nice, grandkids loved it, they had a great time. Thanks to all the staff for making our stay a Great one.
Much appreciate the hotel's airport shuttle. All staff are polite, friendly and very helpful. Very spacious. Clean everywhere.
Everything was great. Convenient. Good service. Decently clean rooms. People making lots of noise in the hallways, even into the early AM.
We liked the peaceful restaurant atmosphere, the choose four foods for a certain price.. The bed was very comfortable. Was very happy to be able to use the swimming pool. We were disappointed they didn't have the choose 4 foods for a certain price over the weekend. It would have been nice to have a vent in the bathroom, it got too hot and humid in the bathroom after taking a shower.
Expensive for what we got, not the cleanest.
Pool is nice. Complimentary breakfast was pretty standard. Where it showed the hotel on the map was no where near where it actually was. I used the direction finder on the phone from the pin in my booking confirmation only to drive around for awhile. I had to search the address and manually type it in to find the hotel. I would not have booked in that location. Hotel was OK. Nothing special, our room was old looking and not inviting. Other than the vent in the ceiling there was nothing that looked gross and dirty, but I didn't get a clean comfortable feel in my room. I tried this hotel because pictures looked nice, and there price was in line with competitors. I now wish I would have made a different choice.
Well appointed room, courteous & helpful staff, very nice breakfast spread. Nice, strong coffee; check-out process a breeze. We were there three nights and would definitely recommend to others traveling to Fargo. Main entry is not on street side and signage was not easily seen; a few more access hints in the online directions would be helpful.
Quiet, comfortable, clean. Everything you need, nothing you don't.
The pool area is very child friendly. Our 2 year old had an awesome time in the wading pool! Breakfast was fantastic as well and we appreciated the wide variety of options. Plenty of pillows and plenty of space in our kind room for the pack'n'play we brought with for our son. The satellite signal wasn't very good so the shows we watched would freeze or skip. The elevator in our section was unbelievably slow as well. It was a very busy weekend at the hotel so there was a lot of noise coming from the hallway.
We were there for State Football and night staff let us be in the breakfast area with a big group. They kept checking on us to make sure everything was good and were very friendly. Great rooms with comfy beds.
I accidently cancelled our rooms a few hours before and when we came in to check in they were able to retrieve them. Thank goodness !! It was a gentleman manager that helped us.