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Great, clean room...loved the kitchenette... very friendly, helpful staff....
Susan and Paul, owner of the gusethouse, are very helping and even provided complimetary snorkling equipments and beach chairs for the wonderfull experience. Guesthouse is perfectly located on the island and all the tourist spots are max 20 min drive.
Very nice host and beautiful garden. The location is just near by airport and car rental. Room is a little bit small.
The staff was one of the most helpful and friendly I have ever met. The manager Carlos was amazing! He drove us to restaurants and picked us up from the ferry. He was funny and accommodating . There were lots of Mosquitos outside !!! They have bug spray at the bar, but be prepared with your own or cover up!
Carlos was the best!! with whatever we needed. Room 5 was fantastic, the view out of this world. Unreal.... It was all good!!
The hotel looks cute. But the pool in the hotel is dirty. There is even no water in bathroom! I have waited 15 minutes for someone came by to take care of the water problem. I could not believe this kind of hotel cost me ---dollars!
The hotel and landscape was absolutely beautiful. We loved the infinity pool, and the lights at night are really pretty. Despite the fact that the staff seemed to outnumber the guests, the service was pretty horrible. The staff was nice, but were slow and provided the bare minimum in terms of service. At check-in, we were given no information about the hotel (i.e. Wifi password, information about any amenities, or where to go to sightsee etc). Several times we went to the front desk for help and the reception was locked and no one was there, despite it being their business hours. Pool towels are not in a spot where you can grab them as needed - had to go the front desk to get them and when we did, it was once again closed so we walked around the hotel getting water everywhere. Supposedly our stay included two free drinks, the tickets for which were suppose to be in our room, but of course we're not there. When we did get our complimentary drinks, it turned out not to include anything worth drinking. Bed was squeaky, and there wasn't even a television in the room. Restaurant hours were ridiculous, considering it's suppose to be a resort. At night, all the staff leave, so there's absolutely no one there if you need help or an emergency happens, which is pretty crazy considering how isolated it was. Our last breakfast there, we had two people waiting on us, and the service was still horrible. We were trying to catch the ferry, and asked for the check early, before the food came out, so we could catch our taxi. We got the bill 10 minutes after we finished eating anyhow. The only thing the staff was good at was reminding us of he rules of the hotel. Most of the time they were slow and too busy talking to each other to be helpful. Really not sure why this place is allowed to call itself a resort. I imagine the owner of this hotel is never there, otherwise this service wouldn't fly. The hotel has a lot of potential, but at the moment, the only thing the it has working in its favor is a beautifully constructed hotel and a nice infinity pool.
One of the most relaxing and scenic hotel stays I've experienced. There are only 10 rooms in the entire resort so you feel like you have a beautiful retreat all to yourself.
a great place to unwind and relax..excellent food and room...I will return!!!
Staff was excellent and very friendly. Would recommend for a week or weekend getaway. Very relaxing ambience. N/a
The property was very well kept and the staff was very attentive. The food at Sorce was excellent and the cafe provided less expensive options for breakfasts and snacks. There were several events going on the weekend we were there so the pool drink/food service was slower. In the morning when housekeeping was making their rounds they constantly let the doors slam shut. One would think that the staff would recognize this and try to prevent this annoyance. All of the room doors slammed unless you stopped it and closed it gently, so sleeping in was very difficult. . If you're a light sleeper that wants to sleep in, you may have issues staying here. Room service also banged on our door around midnight to deliver food but they had the wrong room.
The frendliness of the employees I called to fix the fridge and they did not went to fixed.