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They address my needs quickly and the hospitality was excellent They did not specify that the pillows were of goose feathers which I am allergic to.
friendly and courtesy of the staff. No free breakfast and the side of the children swimming pool needs some maintenance...
We called during the day to advise that we were going to check in after midnight. When we arrived, between midnight and one am we were given room 511, we got there and the room was not made. Had to go back to front desk, he complain about employees not checking the rooms correctly as cleaned and gave us another room (506). 1. Bed was not queen size as reserved, was full. 2. No water pressure on shower and temperature would switch from hot to cold intermediate 3. We never had more than one bath towel on the bathroom.
Good location. There were a lot of dust in the room. They told me that it was because of a construction near the hotel...And I think they should clean better. I got sick because of it.
Location is great, very close to Surfer's beach, big bathroom, confy bed, clean, good price. No mini fridge, no private mini terrace on room, small pool.
The personnel was very helpful and polite. I am very grateful It need some work around( the facilities) it has potential because of the location its on .
Bathroom window had no screen, it was open, found spiders in the bathroom
Location to crash boat beach We stayed over the weekend, no cleaning service, the room and linen felt damp, no smoke detector in room, no hot water. WOULD NOT USE THIS FACILITY AGAIN.
Great spot for the money. This hotel is pretty big and comfortable. The grounds are really nice and I loved that there were 2 pools and a bar/restaurant on site. The beds weren't that comfortable and the room wasn't that clean. There was no phone in the room. The AC unit was really loud. The tv really small with very few channels. Housekeeping never came to clean the room and we had to walk to the front desk to get towels.