Booked a double room, only got a king.
beautiful facility, great staff, nice location
the location!!! very expensive breakfast + parking!!! no free internet if you do not bring your own pc!
Charge to park more than 1/2 mile from the room. Must turn in pool towel cards at checkout or be charged $10 each. Long wait to check out.
Right away we received a text message asking if there was anything we needed. We asked for a late checkout and got it! Noticed The Waterfall wasn't flowing into the main pool? Whats up with that?
The room was clean, and the oceanfront view from our 5th floor location in the Ocean Tower was impressive. The Dolphin Quest experience, while expensive, was very much worth our time, especially for the time spent with dolphins--the guided snorkeling was not as good in their ocean-connected lagoon as it was out in some of the Hawaiian bays. Check-In: the check-in experience was awful. While I waited patiently in line using the line suggested by the velvet ropes constructed by the hotel, at least four other parties skipped over this line and cut directly in front of my wife and me, with no recognition from staff. I tried to speak up politely about this when I finally checked in, and I received a boilerplate response about sharing this information with the manager. Food: The food was extremely expensive and poor. A fairly basic hot breakfast for two came out to well over $70. In addition, a pizza dinner at "Dona and Tony's" was essentially a frozen pizza and cost well over $40. Housekeeping: In terms of housekeeping, one of our housekeepers (most likely unintentionally, but still) managed to throw out an expensive razor that we were storing on the bathroom tub, and on that same day the housekeeper also forgot to use a flat sheet when re-making the bed. Parking: Finally, I feel that the parking expense is outrageous. $25/day for self-parking (when valet is $30/day...plus tip), especially when your room is 0.8 miles away from your car.
Top Lage am besten Strand Hawaiis. Großer Pool - alle Zimmer mit Meerblick. sehr weite laufwege zum Parkhaus, Pool, Strand etc. - je nachdem in welchen Flügel man untergebracht war. Wenige Fahrstuhlmöglicheiten. Für den recht teuren Preis kein Frühsück und vor allem kein Parkplatz (15 Dollar ganz schön happig) inklusive.
Die perfekte Lage an einem der schönsten Strände von Big Island. Das Service war extrem hilfreich und zuvorkommend. Die Zimmer waren geräumig und sauber. Relativ hohe Parkgebühren. Leider hatte das beste Restaurant (Coast Grill) nur drei Tage pro Woche offen. Im Zimmer wäre es gut zumindest einige Gläser für eigene Getränke zu haben.
Die phantastische Lage, der wunderschöne Ausblick auf den Pazifischen Ocean, der Strand und die Freundlichkeit des Personals. Das Hotel liegt für Touren ( z. B. nach Hilo ) über die Insel am richtigen Standort Ja, das trotz angebener 5 Restaurants, nur jeden Abend ein Restaurant geöffnet hatte.
Die Lage, direkt am Strand und einer tollen Gartenanlage
Excellentes Hotel der Luxusklasse. Lage direkt am Meer. Der Hotelstrand ist relativ klein aber ausreichend und sicher auch für kleinere Kinder. Großzügiger Pool und sehr schön angelegter Garten. Lautes Mähen des Golfrasens jeden Morgen ab ca. 5 h a.m. an der zum Golfplatz nach Norden gerichteten Seite des Nordblocks! Diese Zimmer sollten bei der Buchung möglichst ausgeschlossen werden.
Friendly staff, comfortable rooms, great location on A-Bay. Easy parking. Book a room with ocean view or ocean front, and get the deal with breakfast included. Really nice staff at the breakfast. Appreciated the refrigerator in room! Fitness center was adequate. Rooms and public areas/hallways really need new carpet, but it looked like this renovation was under way. The beds were good, pillow selection horrible. The stairwells really need to be cleaned and spruced up.
low key not enough pool chairs
The price was the lowest we could find at the moment. The town is small and one can easily walk almost anywhere one wanted to. We stayed 2 days. After the first day we were asked by one of the cleaning staff if our room needed cleaning. We asked for more shampoo and towels. Returning that night we found no additional shampoo. The bed was not touched, and wet towels.
Convienient to Saturday market. This in not worth the price I had to pay.
When I read the description it sounded like this wonderful mountainous place and in fact it is in the center of town and the mountain view was not as expected. It was a nice place but I expected more from the description I had read. Very nice people run the place. Can't say enough good about them, but I would have stayed closer to Hilo also.
That it had beds and a shower. That there was constant termite dust littering the bathroom. The blankets and sheets were so dirty that we used our own. The carpet was stained and gross looking. The tile was coming up. The price is too high for the location and the quality of the hotel.
There is nothing fancy about this Inn. The price is fair given the market it is in. Waimea is a nice town away from the tourism. I was concerned given the previous reviews but there were really no problems with it. Don't expect it to compete with the Marriott on the ocean.
Central location and friendly staff.room was good size The place is in dire need of updating.some obvious deferred maintenance(linoleum lifting around shower/ tub, mildew stains on window sill) some cosmetic. A new paint job could do wonders, for starters.